Days Inn & Suites by Wyndham Albany

No housekeeping, no toilet paper or tissues in room. When attempting to contact the front desk, the phone did not work. When we finally got it to work, no one answered

It had snowed and snow removal was non existent

Traveled with a service animal, I booked a queen suite, was downgraded to standard room that's a "pet accommodation" room. Service animals are protected and cant be discriminated against& accommodations can't be rescinded by law. I didn't make a stink about it. I figured 'at least we still have 2 beds, how bad can it be?' It was awful, stained bed linen, a bathroom with visible dirt in the corners, painters tape around the towel hooks, incomplete paint, shampoo/body wash/hand soap wall fixtures empty, ceiling tiles lifted up when the door opened, exhaust fan in the bathroom wakes up everyone when the bathroom light is on, rusted fixtures (tissue holder, light switch plates, electrical plate, etc.) Entertainment center and desk leaned away from wall, was nervous they may topple over on my kid or the dog. The refrigerator was ok, not super cold, but kept things chilled,. The microwave didn't work properly as the plate in it didn't spin, and scorch mark inside. Luggage rack had 1 strap that was made of duct tape. Had to go to different building to get ice, and hair dryer from reception. Had they accommodated me in the suite that I booked, i would have at least been in the building that had the ice maker in it, and maybe that building is in better repair than the motel style we stayed in. Familiarize your staff with Americans with Disabilities Act, someone will press charges on day. I wanted the accommodation I paid for, not special treatment.

Excellent place, big room, quiet, clean. Perfect for the weary traveler who needs some rest on the way home.

O

Said there was a pool, it was closed. No coffee maker in the room. Rooms were extremely dirty

It was bugs in the room and it was all just horrible!.

The hallway was dirty and floor in the room was dirty also false advertisement. Online the room I booked said with bathtub and it was false, it had a handicap shower. Lesson learn to not book and just go to the hotel and ask questions before charging your card.

Horrible experience. I booked a smoking room when I got there they said they have no more smoking rooms that they can put me by the stairs and I can smoke outside(is also a snow storm ) I told them no to please cancel and refund me my money,call expidian they told the money was on refundable so I had no choice but to get the room once they gave me the keys I got to the room and smell like dead meat. I open the fridge and it was rotten meat in the fridge. I called the front desk immediately and told him what was going on. They sent somebody out and they switched my room. later that day, I put the do not disturb sign on the door and left my daughter in the room,she is 17. housekeeping came knocking on the door saying they needed to check the TV to see if the channels worked two workers (males). My experience was so horrific at this place that I booked two nights. I stayed one night and left. I wouldn’t recommend anyone a lot of drug paraphernalia as well.

Good

Great place to stay

Pretty good property for the price. Convenient location. Needs some renovations. Pool closed without notice and appears permanent. Fitted sheet was on inside out. Very weird. Very sloppy. Parking lot not plowed. That said. It was relatively clean. The bed was comfortable. The water was hot. Shower had good pressure. Spacious. Towels were in great shape. Front desk agent was accommodating and didn’t dawdle. I’ll go back.

This property should never be booked. Seriously scary to see what they consider a “clean” room. Don’t let photos online fool you. It is an absolute nightmare.

It’s not too bad I mean only thing was the price because I got it. I see a price for 75 when I got there I had to pay $30 for early check-in. I’m confused this never heard of that before but other than that it’s OK just don’t think the price is worth.

My stay was horrible! From the second I walked in, there were roaches crawling on the bed. The people who clean the rooms need to lift the mattress and clean all the left over food people leave. I opened the fridge to put food in and there were roaches running rampant in the fridge.

Smells funny and you dont get the room that you book

This was the worst experience I have ever had. I got a jacuzzi room. There was only 2 towels for the shower and jacuzzi to share. The room was a nice size but definitely nothing like the pictures. The bathroom was nasty. And tge best part the reason i book the jacuzzi room was for the jacuzzi which did not work. It sprayed the water to the door and to the wall. Then i was told by the little boy checked me out that i didn't know how to use a jacuzzi.

Easy check in. Exterior rooms comfortable wifi usually ok. Suites worth the extra money spacious comfortable excellent Wi-Fi.

Quiet

Top notch