더블트리 바이 힐튼 보스턴 - 록랜드

N

The property was clean and the beds and linens very comfortable. The food at the restaurant wasn’t great but the breakfast was. All of the staff that we dealt with was wonderful and went out of their way to make our stay great.

i love ever

Best stay

I'm surprised that Hilton and Doubletree would be affiliated with this property. It's more like an old Holiday Inn. The lobby is drab and uninviting with 2 sofas, a coffee table and concrete walls. Yuk! The employees were friendly but when we checked in I asked to have a room near family members who had already checked in and was told by the front desk clerk that they wouldn't be able to assign a room since housekeeping did that. What???!! I worked in hotel management for years - since when did housekeeping assign rooms?? We definitely would NOT stay here again!

The air temperature in our room was too hot and nothing we did would turn off the heat.

The man working in the dining room was not very friendly. The front desk staff was very nice and helpful.

Stayed in the area for a friend’s wedding. Nice property

Nice room easy check in

It was standard

Very nice

The front desk staff was very kind and accommodating. The room was very spacious and the temperature was perfect. The restaurant was very noisy due to softball teams parents partying very hard. But service was great.

The staff were friendly and helpful. They also allowed us to check in early so that our daughter could change for her softball tournament. The room was clean and updated.

All in all a very good experience. Great location, nice, quiet room. Housekeeping was a little haphazard: they did not make bed or replace the coffee or all the towels our first day, had to ask. Second day was better.

Staff members were friendly and efficient.

The lobby, exercise room and our hotel room were all very nice and very clean. The hallway and the elevator seemed old and dated. All the staff we spoke to were all very friendly and professional.

Our showerhead would not turn off. Had to wait for maintenance to come and fix it. Only bright spot was maintenance came quickly was very pleasant and got it done.

Very clean and friendly staff will definitely stay there again

Booked for king bed, however bed was definitely not a king. The heater was not working properly and was only able to be very hot or very cold. No cookies available throughout stay. Did not have the best experience with staff at front desk on two occasions. Breakfast was very good- would recommend purchasing beforehand when booking.

The breakfast was sub par.