힐튼 가든 인 내슈빌 다운타운

Was not a fan of this place at all. Upon Arriving I find that parking was $55 a day. That is just straight up robbery. For the honor of overpaying for parking I walked in to a lobby with a line in front of the one working elevator. There were 4 there, but only one worked. Once in the room I discovered the bathroom door would not close all the way. Made it uncomfortable for everyone. On checkout day the only working elevator had failed. I had to carry my luggage for 5 flights. Luckily they got this fixed for the mass exodus at 11.

My family was there for a cheer Competition along with many others families and out of 4 elevators only one was working. Then on the final day when we went to check out that one stopped working. We requested additional towels and for the conditioner and shower gel to be refilled since they weren’t before we arrived and that never happened. Felt like a partial refund was in order but the front desk staff just laughed.

Hotel and staff are awesome! Beds and pillows not so much. Need to update those items then I would give a perfect score. Location is also great.

Staff was great and easy access to downtown.

The room was outdated and the bathroom doors would not close because they are old and need replacing. The view out the window was of wall inside the hotel with no window facing any part of the city. The guy that checked us in was not very friendly. However, the bartender was very nice. Not what you expect at Double Tree.

Great Honeymoon!

Great stay

Close to downtown, great service!

Nice property

Perfect Hotel for catching a Titans game! Very convenient for the walk to the stadium with hotel valet parking. Clean and staff was beyond helpful for all our needs!

Close to all we did in Nashville and walkable.

Warm cookies at check in! Walking distance to everything we needed

Great stay:)

Great hotel

Nice experience - no complaints

Great location

Nothing went right for our stay and the worst part was the customer service. Mistakes happen and reservations get mixed up, but for no one to see to care is awful.

They refused to refund any portion over the $320 night when I tried to cancel the room. Stay away from Doubletree, they will not work with you in any way on a legitimate reason for a cancellation, total crooks. I refused to cancel when I found out the penalty would be the full price so they a least could not make double profit off the room. sorry to anyone that may have needed an last minute room in Nashville.This hotel has zero business ethics and does not care.

Good overall but one big problem: very thing walls. My neighbors weren't even being loud, just having a normal conversation, and I could hear every word.

Overall great stay. Front desk staff was super friendly and helpful. Great location and super comfortable beds! Its not one of the newest hotels but its worth the money and the location is great! Oh and a bonus for the Starbucks right dwnstairs!