힐튼 더블트리 롤리 크레이브트리 밸리

Check inn clerk was new, first day, so had issue next morning w bfast as had not been given tickets. 3 rooms adjoining ours they were drinking and smoking weed and going room to room. Hotel a tad on tired and worn side.

nice overall hotel, location was good, little tricky to get out of the lot and to the main road. The only issue was the bed was just too firm, everything was good and the dinner in the restaurant was good.

Heat isn’t working in the restaurant. Only 1 elevator working at a time and cleaning staff left their cleaning rags in my room on my furniture.

The staff were very very friendly but I didn’t think it was as clean as I’m used to. One of our bathroom hand towels was stained with what looked like blood and makeup?

I was impressed

Staff is super nice and hotel is clean

Easy in and out of the property, great service from dining staff, very warm and friendly. Checkout Staff was helpful getting breakfast charges corrected to be offset by credit of $20 for prepaying on website .

I would stay here again. The staff was awesome I worked in hotels years ago. They know what the heck they're doing.

The room did not sleep 4 people.

Brand new rooms

The staff was very professional and courteous. However, the room was terrible. Lumpy beds, the A/C kept raging on and off and it was impossible to get a good night's sleep. The hotel is very outdated and in need of a major renovation. Would not recommend this property to anyone and they ratings on-line are very deceiving.

Great!

thank you for your kindness Lawton!

Someone stole my Nike coaches jacket out of my room. Thought maybe I misplaced but I’m pretty sure it wasn’t there after House Keeping placed a steamer (requested) in my room with the do not disturb sign on the door. Thought it was strange that they entered the room anyway. Didn’t want to complain at the time because I wasn’t sure. Now that I’m back home I pretty sure someone took the jacket from my room.

Property is in major need of updating. We tried to eat dinner on the property. They were out of the first 2 things I tried to order. The item I was able to order was terrible, as was the other food my family ordered.

Great service

I love the customer service, the warm welcome

It was great!! Went out with my girls for Halloween weekend and we had the best time. Super clean and comfy rooms. Loved it!

My friends and I we were coming from Charlotte and we were looking for a good deal stay ! I HIGHLY RECOMMEND THIS HOTEL . everyone and the staff were super nice and even the house cleaning staff ! only thing would be nice would be a microwave ;( but other than that it was good , we’re coming back in december and we already booked it ! hope we get a room with a mircowave next time !

The kids loved the fresh warm cookies within the stay at the hotel. Really friendly atmosphere