DoubleTree by Hilton South Charlotte Tyvola

Everything was great. Clean. Rooms were nice. And we had no problems

loved the free airport shuttle!

Clean friendly staff

Everything was great from the staff to the room itself. Had one issue where we had to evacuate but other than that I’ll definitely be coming back to stay again!

Friendly staff.. Beautiful & safe

Welcoming staff Hotel shuttle avaialable this is a plus as its further from airport. Hotel itself a bit dated.

There were marks and stains on every price of furniture in our room. My girlfriend pillow had stains and a blood mark on it. Our toilet was weak flushing and actually flooded. The plunger and staff were hard to find. Staff was very nice and personable.

I was disappointed with this Doubletree experience. I stayed here due to a flight cancellation that caused me to wind up in Charlotte on a late night flight. I got into the hotel around 1AM and the front desk attendant treated me like I was inconveniencing him for checking in. I asked for a warm cookie (a trademark of the brand and the reason I chose this hotel) and he told me guests who check in at 1AM don’t get cookies. Not the kind of reception I expect to receive from a Hilton brand after a stressful day of travel. The hotel is also in need of cleaning, updating and mildew treatment. The room smelled of wet mildew and the toilet barely flushed. The front desk looked like a desk in a maintenance department and the main elevator and lobby were dirty. The positives are the daytime staff were friendly and accommodating. They offered me a cookie but they have gone from fresh baked to packaged and allergen free (killing the signature of the brand) so I declined and decided I will no longer be staying at Doubletrees.

Lots of food options in the area, parking lot is huge but had to pay for parking and they have those remote police surveillance stations set up in the parking lot so that was a little off putting. The check in process was long, only 1 person at the counter so had to wait atleast 40 mins. Room was clean though and need was comfortable.... fridge food not work. Overall, i think the price point was too high for the amenities and environment but i would not shy away from stressing her.

After spending almost a week at the Doubletree Miami, we spent 2 nights at this Doubletree. We didnt like a few things but what annoyed me the most was the fact that we had to pay $2 for every single bottle of water. Not even 1 bottle in the room as a welcoming gift. Ran out of hot water while showering.Older property, cheaper than others in the area for a reason.

Front date was friendly and knowledgeable about things to do in the city.

Nice location, close to airport.

Excellent customer service.

Super expensive to leave your car here for the airport at $12 a day.

Terrible experience. Rude front desk.

Very clean and excellent service. Staff was very professional and diligent when problem solving.

Lovely staff

Everything was great

Very quiet !

Warm cookies upon arrival for Hilton rewards members!