DoubleTree by Hilton Tulsa - Warren Place

We came for an event the hotel has having. The event was amazing and the hotel was so accommodating. We can’t wait to stay here again !

Clean facility and friendly staff

The hotel was nice, our room was clean and the staff was great but the hot tub wasn’t working during our stay, we had issues with our TV not working and the ice maker on our floor was broken. The location was also great with lots of good restaurants near by.

ROOMS ARE NOT ADJOING

This was a wonderful nights stay, right next to the hospital where I was visiting a patient. Lovely comfy rooms. Shower was forceful, towels plentiful and clean. Carpets look a bit tired and the check in clerk forgot to offer me a cookie (awkward moment while I was waiting expectantly and he looking disturbed back at me). Restaurant staff were very gracious and welcoming. Definitely staying there again when I go back to Tulsa

Personnel from our company stay here monthly and quarterly for their meetings for 2-3 nights per trip. There were 5 of us staying here for 3 nights for meetings across the street at NGL Energy's Corp. Office. Three of us didn't have any bedding/Comforters on our beds so we stopped at the front desk to request this. I got to my room after dinner and there was a comforter piled on my bed that looked like it came off the streets. It a had huge "Pee Stain" about the size of a dinner plate, other stains, along with a blood stain on it. I took this back down to the front desk & said this is totally unacceptable and threw the dirty comforter on the floor behind their front desk. I said I am a Hilton Honors member, and I have pictures of this that I'll be sending to the Hilton's HQ. The desk person apologized and shortly after that, clean linen, not a proper comforter or cover, was delivered to my room. I have never experienced this in my 45 years of traveling, even from the lowest cost hotel/motels I've stayed at & I traveled the world internationally for 7 years. Lenny Altenburg

Nice lobby

The property was nice but there were several conventions that weekend so it was packed with kids. Couldn’t use the pool or hot tub as they were crowded. Kids and parents took over the halls and there were people hanging out everywhere at all hours. Was noisey

Nice hotel. Food options are limited except for breakfast but it has a bar.

Poorly maintained. In need of major overhaul.

This hotel was so nice and so much to iffer

Room was very clean and quiet.

Absolutely loved this hotel, friendly staff to the most comfortable bed. Not to mention the view from the room was amazing!

Great

We had to travel to Tulsa last minute, we were able to book this while on our way from Saint Louis. We arrived pretty late, but had safe garage parking and the hotel was clean and quiet. Our room was great, one of the best rooms I have ever stayed in.

When we got to our room (balcony room on the top floor) the room was freezing, we turned up the thermostat but it only blew out cold air. After waiting 1/2 hr. I called the front desk & informed them of the situation. The front desk clerk assured me she would have maintenance right up to fix it. Maintenance never showed up, so 45 min later I called & requested a different room. We switched to the new room, SAME PROBLEM. Called the front desk & told her the heat wasn't working in that room either. She said she'd have an engineer up this time. About 15 min later maintenance showed up & completely disconnected the thermostat & told us the heat was out for the whole hotel because the blower in the basement went out THE DAY BEFORE! By this time it was already well passed dinner & I was too tired to switch hotels so we stayed. The outside temp only got down to the high 40's so the room wasn't too uncomfortable. They should have informed us there was no heat above the 2nd floor when we checked in. If they had've we could have gotten a refund & booked a different hotel. So far it's been one issue after the other with Hilton hotels.

This was a great stay. The staff was great and everything was clean.

It’s rediculous that we had to pay for parking and breakfast! For the money it cost to stay that needs to be included. Staff is friendly we enjoyed the pool

We were at the DoubleTree during the week of Christmas, so we understood and were forgiving that there were fewer staff than normal. That said, this was a pretty frustrating experience for us and we expected more from the DoubleTree brand. A few examples: * The room didn't have a luggage rack/stand. How?! * We had one roll of toilet paper, and when it ran out, it took 2 hours to get another from the staff. * We asked for two extra pillows three different times in the first 48 hours of our four-day stay. Each time, we were assured that they would be delivered momentarily. They weren't until we called a fourth time. * We had two packets of coffee on day 1, and we were told on day 2 that the hotel was completely out of coffee packets. On day 3, we were told the same again -- only to have housekeeping deliver us more when they (finally) brought the extra pillows. These are minor things, but they suggest an inattention to detail that is not in keeping with the brand standards I've come to expect. I doubt we'll stay at this location again, even though it's the most conveniently located hotel to our parents' house in Tulsa. One bright spot: The maintenance man, Joe, was a LIFESAVER by helping us lower the temperature in our room. The thermostats only go down to 68 degrees unless you override them, and the override only lasts for 72 hours. For those who like to sleep in a cold room, ask for Joe.

It is always a pleasure staying here at the DoubleTree Hilton Warren Place.