Embassy Suites by Hilton Huntsville

Friendly staff, clean and easy to get around

Check in was supposed to be at 3pm. We got there around 130; the room was not ready but we did start the check-in process. The lady at the front was rude and annoyed that we "showed up" early. We did not get a room until 5:30pm - 2.5 hours late. They were still cleaning rooms at 9pm and people were still waiting. The Co Op: bar/restaurant on site... was incredibly slow. The staff was friendly but they were severely understaffed - all working doubles and coming back in the morning to do the same - not to mention how exhausted they looked. The other issue with this hotel... there was birds flying through the lobby area and dining room. Not just one or two but multiple. There are no skylights that open; just birds getting in from what I assume to be the front door. Flying... all over the dining room; hanging out on tables and eating crums off the floor.

We were told we would automatically be put in a handicap room because we didn’t directly book through the hotel. Our bed caved in the middle but were told it’s just a handicap bed. Air didn’t work good. Also, during taking a shower the water would randomly turn off.

The only suggestion we would have for improvement would be to raise the level of the beds in the rooms designated with a roll in shower for wheelchairs. The bed was soft, it was comfortable but because it sat lower than my husband‘s wheelchair, it was difficult for us to raise him up get him back into the wheelchair.

Everything was great

Our room was very clean and comfortable.

The staff is very friendly and the property is clean. The co-op has really good food and the staff is attentive.

An excellent property in a prime location, just a short walk from many popular tourist attractions.

Good folks

It was a great value for the room

Awesome stay. Front desk and check in was great. Food at breakfast was really good. The rooms were nice an clean. The beds really slept really well. I totally enjoyed my stay.

The staff were wonderful, and it was SO convenient that we could walk to the Von Braun Center without going outside in cold weather. The room was clean, spacious, and well-decorated, but the walls were quite thin. A family with small children could be heard next door so well that we could almost make out the exact words being spoken. Noise from the echo-prone lobby was also occasionally an issue. I recommend bringing a fan or noise machine if you're a light sleeper. Also the bed pillows were not supportive at all and could stand to be replaced. It was nice to have a restaurant and bar on site, but the prices that were charged were too high for what we received. Overall, we were comfortable in the room and enjoyed the amenities the hotel offers but were a bit bothered by the noise and high priced food/drink.

They have renovated the property. It is very clean, friendly staff and lots of nice things to do downtown Huntsville.

The was great the only problem was the bathroom floor and shower could have been cleaner then what it was.everything else was great. Yes I would say there again

It was a great place

Nice place

I loved the breakfast. Being able to get hot, freshly cooked breakfast

Great location

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Had a tough day and was sitting at the bar thinking. The staff was so kind to me. Bar staff was really nice and checked on me without being intrusive. I really appreciated that.