Extended Stay America Select Suites Baltimore BWI Airport

Overall, the room was clean. However the bathroom was in abysmal condition. Maintenance workers invaded privacy by opening the door through the dead bolt and hotel staff did nothing in return to apologize. Don’t stay here.

Room had a musty smell and saw 2 bugs, there were loud people screaming outside the door and the lady at the front desk was beyond rude and disrespectful when i walked in to check in she didn't look up at me once while speaking to me had an attitude the entire time later on when i went to get some utensils for my daughter to eat she lied saying they don't have silverware or plastic utensils anymore. Very lazy and unprofessional she needs to be fired immediately.

Great and professional service.

I don’t like

Dirty

The check in staff was helpful and pleasant. But the room reeked of smoke. And i partly stayed here because it came up in a search for accommodations with EV chargers. I called yesterday to confirm thaf there was an EV charger because i was almost out of miles abd there was no EV charger. Luckily i found one near the airport or I'd have been stranded.

We stayed for one night only, which was decent and convenient. The shower worked well and the room was pretty clean. Unfortunately even for one night being $120, they don’t tell you that it doesn’t also include kitchenware. Why rent out rooms with kitchens and not also supply the kitchenware? They have 2 packages, cookware kits ($40) and dinnerware kits ($20) which is ridiculous. I understand the possibility of having the kitchenware stolen, but at least make that clear to people before they book. Very disappointing considering other locations of the same hotel chain provide all kitchenware at no additional cost.

We found black hairs and spiders on the bed linen, bath tub in rough shape but functional! Beds very hard and musty smell from air conditioning unit

Everything was just awful. And the roaches were omg disgusting wanted to complain but instead just checked out. This will be a first and last time at this place

We have had numerous reservations at this location. The team is pleasent and extremely helpful (front desk, maintenence and housekeeping). The property is quiet and very family and pet friendly. Due to extreme heat (heatwave) we experienced an issue with AC, management handled quickly, and offered a convient room switch. Most rooms are well maintained (some tubs need reno). If planning a longer stay, this is one of the better options in the area!

Las habitaciones tienen muy mal olor

The room was absolutely disgusting; the smell was something I couldn't even identify; their were too many loitering people in parking lot outside of rooms (exterior doors) and the bathtub/shower was the filthiest thing I've literally ever seen in hotel (I have pics) I didn't even take a shower it was so bad! Would not recommend this place to anyone. Do not stay here.

Ok

It was cool

Super dirty outside, dog poop everywhere. The website says breakfast and all they serve is cheap coffee and a muffin. Staff doesn’t have customer service skills. The pillows had a sweat smell,lots of dust under bed, the place is super old in general. It really needs to be remodel big time.

Room seemed clean but room needs updated. Bed was uncomfortable.

Not at all like the pictures. Should not be advertised as a hotel. It's a smelly dirty unsafe place. We had to make a night there due to flight cancellations. But I would have much rather spent the night at the airport had I known what a dump it is.

It was ok. Would only recommend in a crunch.

I never stayed at the Hotel/Motel!!!!! I checked in mistakenly after booking online. I reviewed the room and property decided that this was NOT the place for my wife and I. I immediately went down to cancel the room, and the Front Desk conveniently came up with a lame excuse saying that they had to charge me for one night! Shame on "Stay America" Brand! I will be contacting Corporate, because I was literally on their property for less than 10/15 minutes. Whatever you do... if it's NOT a dire emergency avoid staying here at ANY COST! I knew something was wrong when I witnessed a bare-foot resident cleaning his own Air conditioner filter in front of his room!!!!

The was not up to standard