Extended Stay America Select Suites Chicago Westmont Oak Brook

This franchise has been sold and as a result they no longer have free breakfast and all of the coffee makers were removed. Not too happy to not have coffee in the morning.

Great

While having comfortable beds, pillows and being quiet at night, it was hard to overcome the strong odor of marijuana and cigarettes. My asthma was triggered and uncomfortable.

A secure place to call home. Falling down on their icy sidewalk

So far everything has been great

Very quiet and great customer service

The staff makes this my home away from home

The Room I stayed in had a broken stove burner so cooking meals took a bit longer than I would have liked. Normally this hotel isnt too bad with noise, but this past weekend was the loudest its been. Dogs barking and loud music, stomping and yelling from the room above and next to me, people in the hallways running around and talking loud. Hallways smelled like smoke.

Smh

This property, which is advertised on Expedia as including breakfast, does not have it, nor do they have any utensils to use in the small, old kitchen, nor do they have housekeeping service, and if you request clean towels you have to pay for them. The bathroom in the room I was assigned did not have electricity, so I spent my stay with a nightstand lamp in the bathroom. After 10:00 pm there is no service at the front desk, so if your room key stopped working you would have to sleep in your car. For all of the above reasons, I would never recommend this hotel if you are on vacation in the Chicago area.

I need a discount

Ittok

It was good enough for a nights stay. The staff that checked us in was friendly enough. The rooms floor was sticky, the were no hands towels and when we asked for them the second night the staff at the desk didn’t even speak to us and had her headphones on. Garbage was advised to take it down ourselves otherwise there was a $50 fine. I can understand for the long term guests, but for what we paid for two nights it should have been included. The bathroom was not really clean. Found hairs on the tub when we got there. There was no Kleenex either. The neighborhood was safe enough but the hotel in general needs some work.

Good price, good area.

The front desk service was excellent. The hallways were continuously dirty. Someone dropped a blue pill in the hall and it stayed there five days. The room i was in was clean but we did get a couple of roaches. When we brought it to the attention of front desk we got immediate service to spray the room. We did get constant cigarette smoke in our room.

Stay here often it needs a little updating but everything is taken care of and it’s enough for short stays

The staff goes beyond to help me out

Light bulbs were burnt out and there was no remote for the television.

Nos cambiaron 3 veces de cuarto, porque estaban sucias incluso invadidas de chinches, nos picaron a toda la familia incluso nuestras maletas se invadieron de estos insectos

The bathroom was disgusting dirt pilled up on the shower mold around the tub. The carpet was soiled through out the room