익스텐디드 스테이 아메리카 스위트 컬럼비아 웨스트 인터스테이트 126

가벽대비 성능이 우수한 편이었다. 전반적인 청결 상태가 좋은 상태였다.

This hotel stay was one of the worst that I've ever experienced. The property was filthy. There were holes in the walls and broken amenities with roaches crawling all over when you turn the light on in the morning. My room wreaked of cigarette smoke to the point where I had to go get air fresheners for the room. The few nights that I was there my air conditioning unit was only blowing warm humid air. I called 2 days in a row and they did not fix it and told me they would try again tomorrow. I am there for work so sleep is very important to me and it is getting towards summertime so it is very hot. Only with the last night did I get a different room that actually had a working air conditioning unit. Do not stay here. I would never recommend this to anyone.

Not a good place to stay

Fairly clean and quiet

I walked into the room. The room was dirty. Furniture was old and dirty. A lamp had no bulb. There was a razor blade on the bathroom floor. Loose change throughout the room which tells me it was not cleaned. There was a smoke smell in the room. The place is a “no smoking” room. I have called both the hotel and Expedia and would like a refund. The place was filthy and felt unsafe. It is hard to believe they are renting out rooms in the filthy state it was in.

This place is dirty and everything is damaged.

Room had broken drawer, missing door lock, missing light bulb, walls and kitchen had peeling laminate and holes everywhere, bugs spotted in kitchen, unidentified matter left in bathroom trash can. Also right next to a highway with no sound baffle.

The room was horrible sagging mattress, missing drawer fronts, crack TV Screen, distressed condition, Crack Pipe in parking lot, dog poop all over and stray cats all around.

Very disappointed

Tissues all over the room/ broken television/ foul odor in the room

First we were given a room that had pevious customers personal property and was not clean. Before being reassigned to another room. There was water damage to the counter in the kitchenette, the bathroom door did not close, there was trim coming off the wall, the floor was not swept or mopped.

horrible stay i would not recommend this hotel to anyone. save your time money and stress.

The customer Service was horrible. This room was on the 3rd floor with no elevator. My fiancé has a heart condition and we asked for a room on the 1st floor. We were told we can't get a room on the 1st floor and we struggled to lugging suitcases to the 3rd floor. We don't advise middle or upper class customers to stay here. Nothing against homeless people but this hotel is used for emergency housing assistance.

My room was filthy, trash (an entire old bag) was left in a cabinet under the stove, which was dirty. The drawers had filth, the bathroom, etc. Now to the bed... the bedding was obviously not cleaned after the last guest: there were stains, as well as other things. The lady at the desk (who seemed to take it jovial), told me that in order for me to have clean linen: I'd have to handle, to bring the soiled linen to the office myself. I am not pleased at all with this place.

nice

There where holes in the wall, fire detector hanging by its wire, no vent cover in the bathroom, no cover around sprinker in the bathroom, spider web in the corner, cockroches , shady people around, splash back missing at the sink in the kitchen,

The first room they put in had bedbugs and roaches .... Then they took so day the next day to switch my room..... But the guy at the front desk was very nice of the just cleaned up and fixed it up... And keep the nice staff it would be awesome

Will not be back

None of these ratings apply except for friendliness of staff, as my reservation was cancelled before i ever showed up to the hotel. Staff was very friendly and apologetic at the hotel. I got to the property and staff advised they could not honor my reservation due to flooding. I did not have a problem with this, as i am aware that accidents occur. Hotels.com called me as i was walking into the hotel office. I missed the call because i left my phone in the car while going to check in. They also sent me an email advising that my reservation could not be accomodated. When i called hotels.com back, to inquire about my refund, i was told they can't see any such email. They offer key cash for the amount of my reservation. I asked for a refund to my credit card instead of key cash and was told it would take up to 72 hours so they could confirm with the hotel that my cancellation was legit and not my fault. I am still waiting for a response.

An emergency stay during Hurricane Helene power outage. Amazingly helpful and supportive staff and manager. They were pulling out all the stops to accommodate storm refugees and turn over rooms as fast as possible. It was nice to be able to walk to Riverbanks Zoo, and a Waffle House and 7-11 store right across the street made it easy and cheap to get outside as soon as weather permitted.