FairBridge Inn & Suites Missoula

Very accommodating and peaceful

my car broke down and i needed a place to stay until morning they were excellent on short notice

They are updating rooms and they look nice.

Room was very small and Very dirty. Toilet seat was dirty, Floor looked like it hadnt been vacuumed in a month as well as stains everywhere on carpet. Stains on sheets and pillow cases. Right next to a very noisy road with no insulation for noise. Will not stay here EVER again, and will not recommend to anyone!!

Rooms didn’t match the quality of pics online. Beds had visible bedbugs.

This property was dirty, noisy and not as represented. It was under extensive construction. This should have been communicated. We did not stay here, nor will I ever.

Uncomfortable beds, not cleaned well, nice staff

I loved the cabin decor. Everything was spotless even behind the bathroom door. When I checked in clerk said breakfast was 8-10. At 9:30 I went down for breakfast and it was gone. She said she put it away early. I had calculated not having to buy a breakfast out i to the cost of the hotel.

In the middle of construction. Doors locked. Furniture in the middle of the floor in the hallway. Black mold.

Staff was incredible friendly- room was quite and breakfast was tasty.

I don't like these long evaluations. The hotel was very nice.

Stayed 4nights visiting family. The toilet ran all the time. I had to take the tank lid off & fix the chain - after a while that quit working. The shower insert was a poor fit and crackled all the time. The bedding seemed clean enough, but the carpet was greasy looking. Not the worst for the money, but definitely not best.

The TV was broken, there was a disturbance outside at 3:30 am (woman screaming in the parking lot) and they are under construction giving you limited access to doors. At least the staff was kind!

It was in a convenient location but noisy. Seemed un safe. Homeless walking around. Some things were very dirty. The tub, the recliner had greasy fingerprints all over it. The need was nice but the sheets were too short at the top and didn't fold over the blanket so all nite my face was exposed to the possibly not washed blankets. The coffee pot was very old and stained.

On the plus side, the front desk was super nice and quick check in. The not so great side, there was long blonde hairs still on the side of the shower and the tv didn’t work at all. I was told a manager would reach out and never heard anything.

I booked a room for Friday night and the front desk clerk recognized that there were two credit cards on file. The first night was on a Wells Card/Paypal. The other card was chase for Friday and Saturday. She realized there was an error and agreed to delete the card Chase/with two nights instead, she kept it on there changed the latter to Saturday night and charged us even though we didn't stay on Saturday night. Once I realized she had not cancelled I repeatedly called/no answer/or VM/and texted and no response until 11:59/asking did I want to cancel and charged me. Then blamed expedia...I trusted the clerk and my husband and I are seniors and despite repeat effort to address the matter especially since I trusted her. They charged us and offered nothing, but to waive any overage fees. Why didn't she tell me to notify Expedia instead of making me believe she would cancel it. I trusted her.

Property is in need of a renovation but it was a good stay

My landlord decided to tear down my apartment building and I had to move and had to spend a couple weeks staying at local hotels until my new place was avail. I stayed at the fairbridge because of the price. Room was not bad, the stay was fairly nice, I decided to check out some other hotels but eventually returned to the fairbridge. I came to my room after work and pulled the sheets back and bed bugs scattered. I notified the hotel staff and took photos, they quickly moved me to another room, no comp was offered. I checked out the next day and returned a couple days later after paying online for a room. When I checked in, I was told there was a DO NOT RENT notice on my account due to drug use in the room. Shocked I asked them what they were even talking about as I do not and had not use drugs, they claimed the house keepers found evidence of drug use but would not tell me more.They claimed it was possibly my guest however I did not have a guest in the room they claimed found drug use evidence. The manager claimed she couldn't reverse the DNR after the house keepers puts it on the room which I find very hard to believe. They would not tell me what they supposed found and I was out the money I paid for the room. This is outrageous and I believe it's because I found the bed bugs. I would not recommend this place to anyone ! I've never been so disrespected in my life by a hotel.

We have always appreciated the value, location and cleanliness at the Fairbridge. Not so much this time. Floor was filthy, ants, tub dirty, mold and the light didn’t work in the bathroom and the breakfast service was subpar. Would have relocated but we were unable to do so due to it being Homecoming weekend. Feel bad for the staff being put in the position of having to make excuses for the poor conditions at the Fairbridge. Will rethink our next visit.

Functional for our needs.