Fairfield Inn & Suites by Marriott Alexandria

First off on hotels.com it says parking was free. They tried to charge for parking before i mentioned that online it said it was free. They did honor the free parking then. Then no keys in the entire hotel worked. We had to have a worker let us into our room every time we left. They showed us a way we could keep our door open without it locking but I’m sorry I’m not going to do that. The tub in the room would not drain well and there was a ton of water over your ankles while showering. It’s not fun taking a shower like that. the pictures online look nice, but I would find another hotel to stay at as there are plenty in the area.

Wonderful staff Great breakfast

The customer service was Absolutely 💯 Great.

It was a very nice place and nice staff also they were soo kind and friendly too I love the place

Clean and service is timely

Ok location

Nice easy upgraded me to a suite bc my room was sold out

The room was nice, very clean but somewhat small. The hotel itself was clean and the breakfast was fine. The staff was nice, friendly and helpful. However, having to pay for parking was a surprise, since I don't recall seeing it advertised anywhere. Overall it was a positive experience. (Be advised there are rooms below the main level.)

The whole day went well, except for somebody setting off fire crackers at four in the morning. However, that is not the hotel’s fault!

Clean good next to everything

The lobby area was clean and breakfast was decent. The breakfast consisted of eggs, bacon or sausage, waffles, and oatmeal, fruit, bagels, and juice, water, and coffee. The beds were very uncomfortable. I thought we'd have a good refresh during our visit but that was not the case. I had to ask for toilet paper at front desk. It's a decent hotel for a day but not for several days.

Didn’t like having to pay for parking; this was one attribute we liked for staying here in the past. The oatmeal was watery, in the past it was prepared well.

Hotel need to be updated

Location was not too far from home, quiet and very convenient.

The poor was temporary closed. Room was clean, but the refrigerator was not cool enough. I needed to use printer, but it did not work.

Shower rod was too high curtain barely stayed in the tub they charge for wifi and parking and it’s not written anywhere. Pool was closed, no warning about it no compensation for the inconvenience temperature was around 99 breakfast was good privacy curtain in the room was of the hanger so light came in tv remote didn’t work maintenance guy caught an attitude have to press buttons really hard to work office chair doesn’t have wheels got to drag it around common hallways really needed a vacuum and the carpet stretched we were there from Saturday to Tuesday and it wasn’t vacuumed overall it was a good stay but they need to pay attention to details

This property was a nightmare and continues to be a nightmare as I have still not been refunded for the night we DID NOT STAY because the beds in the basement (yes the room was in a besement) were infested with BED BUGS!! Thankfully, I had not brought any personal affects into the room prior to discovering the bed bugs. DO NOT STAY HERE!!!

Clean property

When i arrived the room i reserved wasnt available fine i wss offered to other rooms but only needed one so i went with the single king amd pull out but i was also told at my checkin that my rate would be discounted to accomodate me since what i reserved i didn't get checked out on sunday the young lady wasnt nice at all had no clue and asking me who i spoke to as if she didnt know who relieved her on friday after her day shift so there was no communication and neither did i receive a discount for the inconvenience

Exactly what we needed. Staff were great.