Fairfield Inn & Suites by Marriott Charlotte Matthews

Everything

Pool needs a major renovation. Water was murky with particles floating inside of it. The floor has missing pieces which could scrape feet easily. Not impressed

Great staff and clean room

The price of the room was changed on me. It was shown on Expedia as being $76/night and I was charged $102 and $110 which is a big difference in price. The hotel didn’t offer any compensation for the price change and I had to contact Expedia and was told that the hotel wasn’t going to change the price or refund the difference. That’s a crazy bait and switch in my opinion. Be careful when you book your stay at this location

The hotel was very nice and the clerk was friendly and helpful.

The Breakfast foods are a lot and easy parking.

Nice hotel

Good value

It has a safe feel and is very clean.

👍

The stay was clean and close to amenities

Clean, friendly and safe. A little wear and tear but great deal!

Everything was fine on checkin and we we’re great on the way into our room. Sat on the bed and thought it was a bit hard but wee left for dinner came. Ack went to bed. The bed had a horrible squeak. Every time you would move. My poor husband was up and down all night and now has the worst back ache!! He hasn’t had back pain in years. I mentioned it upon checking out the young lady apologized and said have a nice day. We were so disappointed that we were not offered any kind of compensation for his pain. We truly hope that they replaced the mattress for the next guest!!

Nice place to stay and I will be back.

Perfect location.

The staff was great. Breakfast was excellent, everything was tasty and fresh. Check in, and out was quick and easy. A nice place to land after a long day traveling.

we went down for a family event in Charlotte and stayed at the Fairfield Inn. The price was reasonable. I had my 2 teenage granddaughters with me. We were gone during the day but we enjoyed the pool in the evening. Room cleaning/restocking is only every other day, but we managed.

The breakfast crew was very friendly & helpful

Decent stay overall, the pool was very over chlorinated so even walking into the pool room eyes were burning. Once people got into the pool they lasted only 5 minutes due to the chlorine irritating their eyes too much. The pull out sofa had very dark stains all over the mattress, but we just covered it with like 4 blankets. The breakfast was great, they even had gluten free options, the beds were decent, the service was great, and location was in great proximity to our event.

Amazing!!! Awesome Staff!!