Fairfield Inn & Suites by Marriott Marshall

Not the cleanest

First room had cigarette smoke smell in the room. Furniture has stains and nicks. Elevator has tile missing. Not a well kept property. I would pass on this one. Not up to Marriot standards. Good for them I’m not a company representative.

The pool was no functional and we only chose to stay at this hotel because of the indoor pool and hot tub. Breakfast was just okay and one of the beds in our room looked like the sheets had not been changed so we ended up having to share a bed. Very disappointed in the hotel for the money we spent since it was one of the more expensive in the area.

Love the room n shower was clean

Very run down hotel and felt unsafe. Inside was dark and old . Door to room rattled and curtains barely closed. I checked in and by an hour passed and just decided to drive the rest of the way home. Worst Fairfield property I have stayed in last 10 years.

Older property but clean and well cared for.

They need to clean up this property

Stains on chairs in room and tissue paper holder was empty

The staff were professional and helpful durimg the stay

The property does not have a hot tub on the property nor does it have a functioning pool. Both of which were listed as available & reasons I chose this property over others. It took 3 rooms to find one that everything was working in (102 non-working tv, 202 dirty bathroom & 107 was okay). Not too happy that it was not as advertised, needs maintence, and the inconvenience we experienced. Staff was nice and helpful but had limited resources.

It’s was good

Indoor pool closed indefinitely, not mentionelef when booking, bath room and tub filthy. No usb charging in rooms no rv stations available in room had to sign in to amazon to watch tv. Over stay was very poor never staying there again.

We loved staying here when we were attending a conference in Jefferson!

Could have been cleaner… Both beds tilted and made you feel like you were falling off if you slept on the edge of it. The ice machine was broken. I had to go to a different floor to get ice.

Woke up and found animal poop from a previous guest in my room on the floor

They need pet control, we found roach before sleep and when we woke up

Very comfortable beds and great breakfast

I had 2 rooms reserved and they couldn't put us on the same floor. They couldn't put my Bonvoy credit or verify if it was in my reservation becaulse i booked through Expdedia. Elevator was not working either.

Bathroom sink plugged, pool unusable, obvious signs of wear & tear here & there. Eg., a screw loose in the shower, chips in paint. stains.

It was fine