페어필드 인 & 스위트 콜럼버스

Staff was excellent, accommodating, always smiling and standing ready to assist with anything you might need. The elevator was not working; we are elderly so the front desk attendant changed our room to the first floor to accommodate our needs. The breakfast staff were so nice and kept the area clean and made sure food was always available.

They had an issue being struck by lightning. Not their fault, things happen. They gave me a lower level room and comp points. The elevator was still fried. The room was very clean. Staff was polite. Breakfast was okay. Loved they had yogurt but was looking for a bagel or muffin to add to it. Overall I will have to come that way often and I will book another room with them.

The staff was the best starting with Graham who checked us in, Samantha Bogan, the manager who came around at breakfast and spoke with and listened to everyone, and ending with the cleaning staff who were extremely joyful and pleasant as they prepared to work. As manager, Samantha set the tone for all the employees, showing concern for the guests and being very accommodating for issues caused by the lightning strike. Most important, the room was clean. My only suggestion is that they lower the shower curtain in the handicap accessible room to prevent water from spreading on the floor.