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My stay was decent the hotel room and cleanliness was questionable. From the pictures ,

Great area!!!

We had two rooms. One had cigarette burns in the bed covers and roach legs in the bathroom. The do not disturb signs are taped to the doors with duct tape, some of the room doors have peeling paint, and the entertainment system on the TV in the other room didn't work fully. The lights outside of the rooms were extremely bright and impossible to block out decently with the curtains.

Had to wait forever for check-in, no one was at the desk. Room was run down, there were holes in the furniture and boogers on the wall in the bathroom. Not enough parking. Bathroom floor was wet and pillows were flat and there weren’t enough of them. No one was ever at the front desk when we tried to ask for extra pillows. I felt uncomfortable sleeping there, didn’t feel safe and secure in that room.

Older motel, very.popular. Clean and fomfortwble ror short stays. Definitely no frills. EaY walk to several places to eat - McDs, Bobs, Cracker Barrel. Close to several musix venues. Best reature for me was dogs stay free. Not the best dog areas but several green spots for toileting pups.

Place doesnt look appealing on the outside but the lobby and rooms are tastefully done. Front desk staff was very accommodating. Was a quick one night stay for the Kane Brown concert but would choose to stay again

I didn't think this place is good value

Close to Gaylord that was sold out. So it has that going for it. Oh and it’s close to Cracker Barrel.

We ended up leaving something in our room and went back not even an hour later, my husband went in, the receptionist told him they didn’t even have the room we stayed in several times and finally gave him a key to the room and our stuff was already gone. The receptionist said he didn’t know what had happened to it. Other than that our stay was ok for the price.

I was awake all night from the noise and music, it was absolutely ridiculous how loud it was. There was a cockroach in the bathroom when I woke up if the night wasn't bad enough.

Always an excellent stay. Been coming for many years and will return for many more.

The front desk was great and very helpful. Our room was changed to a cleaner room, but the door did not have an adequate lock I noticed after carrying bags in. I am not ashamed to admit that I pushed a chair and our suitcases up against the door for the night after my child went to sleep. At least they would make noise if someone did try to get in. I did not sleep as there was a lot of noise from the room next door, in and out. Did I expect the Hyatt no, but a door lock is something that every SINGLE room should have. No matter the price a person should feel safe enough to sleep.

Check in: great and easy the person was very nice very friendly. Stay: no problems or issues I love the location great food and live music all around 3 minute drive from the mall 15 minutes from downtown area and free parking. I got my money’s worth. Check out the staff is very nice and friendly. You are the first and last person I see.

It was a nice place to lay our heads for the night before heading home the next day. The service was nice. Staff was friendly.

The property needs updating and maintenance. The curtains are ripped in many rooms, the door locks are loose and the carpets have holes and rips inside the rooms.

Great experience dealing with the staff

It’s definitely clean, and staff is very friendly, but parts of the building is showing it age. The curtains in my room were torn, and the air/heat was so loud that I had to turn it off so I could hear over it. And my non smoking room smelled very much like cigarettes. Otherwise it was okay.

We arrived in a 3am from traveling , I had called to see if they had a room , to check in early as I was staying 3 more nights ( with reservation) they put me in room 168. Curtains were ripped , bloody women’s underwear under the bed frame, sconces were ripped from the wall, the vent in the bathroom was destroyed , right into the HVAC lines. The room looked like a ten year party was going on. They moved us the next morning to another room, smelled like cigarettes bad, moved us to another room , much better but there was a layer of dust , the hotel lady even said no way this room was cleaned to their satisfaction . This motel needs some serious cleaning . I was not expecting a 4 star but the first room was so bad that the “ manager” said the room should have been out of commission and they were doing me a favor since I arrived and checked in 12 hours earlier ( which I paid for ). They tried to put me in a King Room , I paid for two beds, I had to show them my Expedia reservation as it showed up in their system as a King one bed . It’s ashame this motel is an original but needs some serious work . The Bates motel would have been better with Norman and his mother . The third and last room was definitely a step up from the first two. Everyone was price gouging / booked due to a large cheer/ dance competition at the Gaylord or I would have left at 3am the night of arrival. The same hotel I stayed at a month before around the corner went from 150 a night to $482 a night.

Na

Convenient to Gaylord is the best thing this hotel has going for it.