그랜드 나닐로아 호텔 힐로 - a DoubleTree by Hilton

숙소 안에 수영장이 있고 옆에 바로 바다도 있고, 힐로에서 유일한 천국입니다

낡았습니다. 하지만 힐로에서 여기보다 좋은 곳은 없을 듯 해요.

4년전에도 방문했던 숙소입니다. 그때는 괜찮았는데 4년간 갑자기 늙은건가요? 엘레베이터는 7명 초과 못하게 타야하고 1층 레스토랑은 공사하고 있더군요. 25층에 있었는데 세면대랑 발코니의 청결 상태는 좋지 않았습니다. 어메니티가 화장실 벽 고정형 대용량으로 바꼈는데 별도의 금액을 받고 있어요. 그래도 위치적으로 훌륭항 숙소입니다. 라군이나 해변에 가까워서 아이랑 숙박하기 좋습니다. 알라모아나 쇼핑센터는 걸어서 20분정도 소요됩니다. 주변 식당도 괜찮아요. 와이키키 해변쪽은 저는 시끄러워서 별로에요.

호텔 주변 경관이 매우 아름다웠습니다. 호텔 직원들도 무척 친절했구요. 명성에 비해 호텔 객실이 다소 작고 낡은 느낌이었지만, 숙박에는 큰 지장이 없었습니다. 다시 이용할 의향이 있습니다.

Property was ok but in definite need of upgrades and care. The surrounding area is shady at best but could be beautiful if investments are made to buildings, elevators, and electrical systems. The electrical outlets in room didn’t work and were sooty. Overall, needs a redo.

Great location. Huge property. Free drinks were strong (thank you!!) Nice property. Shower water wouldn’t drain - that was gross showering in a tub full of dirty water. Could use some maintenance. Overall cool place - safe for family trip. Many laundry machines. I’d stay again.

My family and I had a good stay. Checking into our room took longer than what I was accustomed to(25 minutes) but much shorter than expected based on the reviews I read. The staff were friendly and professional. Our room was mostly updated and it was quite clean with an excellent view of the ocean. We even saw a sea turtle swimming from our balcony. However, the rusty and mildewed balcony needs work. It seems they’re working on doing that and once completed, it would make a dramatic difference. Overall, we had a good stay. The hotel could transform from good to excellent with proper improvements to the hallways, balconies and bathrooms(ours was a bit dated with poor lighting). Mahalo

Beautiful view from our oceanview room. Convenient to have a restaurant and bar on property. 2 drink coupons given per night stay. Entertainment was also nice in the evenings. Loved the sun beds for resting in the shade and the tiki torches lit up at night. Our room was clean and spacious. However it was super noisy. The air conditioner was LOUD! The toilet ran and ran for days, 24 hours a day. Also very loud. Reported both to the desk and no one came as far as we know. Our waiter Keane in the restaurant was superb! One of the female waitresses could use some retraining. If you need to park a car, it’s $25 a day with no option to self park. There is street parking, but it was crowded annd also the anrea outside the hotel seemed a little shady to leave a car overnight. Overall, i would stay here again as it looks like they are doing some updating. And it really was very convenient.

Staff was great. Needs a little work on the cleanliness, but they are renovating. Felt self parking wasn’t really an option cause it would be road parking and it’s a little far walk/.

Staff was friendly and helpful. Heads up that they only allow valet parking near to the hotel, $25/day and a resort fee of $39. Hotel a bit dated and our room smelled of fresh paint. Drove to the botanical gardens, beautiful! The trees, park and area close to the hotel is beautiful plus the ocean waves were relaxing to listen to. We had nice views from our room.

Loved the bath tub in the room, along with the view!!! Super clean hotel!!

Not up to Hilton standards

We recently returned to the Grand Naniloa Hotel in 2025 after a wonderful stay in 2018. While the property still has its charms, it’s clear it’s seen better days. Extensive renovations are underway, and management provided disclosures and acknowledgment letters in our room, but other reviews are correct: much of the art is missing, and the property needs more care. Highlights The hospitality was excellent. Front desk staff, valet, and restaurant teams were warm and professional. The on-site restaurant remains a standout, offering exceptional dining. The grounds are beautiful, with Wi-Fi extending to seating areas by the water. I loved working from the cabanas while spotting sea turtles in the shallows—a magical experience. Kayak rentals are available, though we didn’t use them this time. The gym is well-equipped, including a Peloton bike with foot cages. Practical Notes Be prepared for a $100/night deposit charged upfront. This covers the $39/night resort fee and $25/night valet parking you'll pay (street parking is possible but inconvenient). Local kids often enjoy the pool and dock areas, which created special moments for our son but might not suit everyone. Despite its current challenges, the hotel’s location and hospitality make it worth another visit—though we’ll wait until renovations are complete to fully enjoy its potential.

Like the cookies and complimentary drinks. Service staff very nice and helpful

We paid for oceanfront and instead we got pool front with all of the screaming kids. The front desk clerk said that’s just what it is at this hotel.

We enjoyed our stay and we are already planning our trip to come back. Even with ongoing renovations the staff was amazing. Our room’s air conditioner was not working and we traveled with a baby. Grace was amazing and quickly moved us to a room with a balcony so that we keep the room at a favorable temp for our child. We loved it!! Thank you to all the friendly staff!

The lady that checked us in was excellent. Great location but dated.

all good just get ride of the homeless nabor hotel.

This property needs a complete restoration all around. The only nice area was the restaurant and bar, but rooms and the outside of the building look horrible and need repairs. The pictures online are very deceptive the condition of the rooms are not what they seem.

We stayed for 4 days. Had a great time. The room had an excellent view of Hilo Bay and we spent a lot of time on the balcony. Staff were great. Room was clean. The lobby had a great vibe in the evening and the free drink coupons offered to guests was a great perk. The hotel is under some renovation but that didn’t impact our enjoyment.