Hampton Inn and Suites Annapolis

Easy check in

When we arrived at the hotel, we approached the main counter. The hotel employee was working with another small group that was interested in staying at the hotel. The hotel did not have our reservation and could not provide us with a room. An electrical, power, or transmission outage nearby caused an influx of travelers. Every room was taken by the time we arrived, and then person working the front desk did not give us that information until after we waited some time, patiently, to check in. I don't understand why he didn't tell us immediately that he had no rooms. When we asked for his assistance in finding another hotel nearby, he suggested one but didn't offer to call that hotel until we asked him to.

great place, breakfast, and location. will use again.

It was alrighy for the price

It was as ok. Was rather surprised when I found out there was a charge for parking.

The staff was amazing and friendly, the facility was less appealing for the area it was in, and the floor we stayed in was filled with marijuana smoke the entire time.

Good

Trip was not great, but not because of staff. They were fine. The Hotel is run down a little and had an elevator down. Which meant the service staff was using the one elevator constantly with bins that took up the whole elevator. TV in our room was not working correctly, the remote did not work and couldn't get batteries to make it work. Maintenance came the next day and replaced batteries but even with the new batteries it did not work correctly because the box was screwed to the back to the TV and wouldn't change from in front of the TV. You had to move to where you could point around the side of the TV to get it to work. Maintenance said it was a known problem, and they had requested a new system or TV. I do want to stress that the staff was good and helpful, I just think ownership has let the building slip which causes problems for everyone.

Close to the avent attended

It was great, except for having to pay for parking. That is ridiculous and will affect my decision to stay there again. I’ve stayed here a couple times before.

I am not used to paying to park in the motel parking lot. I did not see this in the Expedia ad for the Motel. But was notified right after confirmation. The noise was primarily in the MOtel. Every time someone on the hall opened or closed a door it was quite loud. The staff was great, the room was nice. and the breakfast was terrific. I will probably stay here again.

The hotel itself was just ok. The room was clean, the bathroom, the toilet was very badly stained and the tub didn't look clean enough for me to take a bath in. The so called "hot breakfast" was disappointing to say the least. They had cereal but no milk (sign saying they were sorry but ran out, this was at 6:30am). Also had run out of plates because all they had available were small paper bowls (another sign apologizing) Premade omelets with no flavor, potatoes which were good and you could make your own waffles in the waffle maker. Definitely not what I would consider a hot breakfast like they advertise, no eggs, no sausage, no bacon, no pancakes, nothing that would make this considered a hot breakfast. Overall disappointed because of what we paid for the room, way overpriced for the quality we received

Chambre très pratique et surtout agréable. Copieux petit déjeuner avec large choix. Nous reviendrons.

Good location and nice staff, but the hotel needs maintenance - only 1 (of 2) elevator was working, I could barely get my door open, many things felt a neglected. Speaking with folks in the elevator other rooms had issues as well.

I'll start by saying I wouldn't stay in this facility again. I will also say that I don't know the area, so I can't compare it to anything. I chose this hotel because I was looking for lodging with a full kitchen, I wanted to save money on my trip by cooking instead of eating out. When I arrived to check in, the couple ahead of me had some kind of trouble with their key which took a long time to resolve, It probably took 20 minutes to check in. There are two elevators but one was broken and the other took several minutes to climb three floors, so I used the stairs mostly while there. Parking lot was large, I was aware of the parking fee. The hotels idea of a "full kitchen" is a microwave and a 2 burner stovetop. 2 forks and 3 butter knives. I was not impressed with that. The bathroom exhaust fan didnt work and there's mold growing on the wallpaper and the shower. The faucet was loose and got water all over the counter. It was obvious to me that at some point they updated the facility but paid a lazy contractor- the tile floor was nice but was poorly installed, the fixtures were newer but again poorly installed. For the price I was disappointed, if I thought I could get my money back I would have left but I opted not to pay the upcharge for cancellation or travel insurance. So it is what it is but I would not recommend the facility nor would I stay there again.

This is our little hideaway! We love to go here just to get away from home sometimes. We always get the suite jsut incase we want to have company over or just to have a little extra space! We love the pool table and the lobby especially during the holidays, it's so beautiful! Breakfast options are pretty good and the front desk service is always great! We were charged for parking.

The carpet in the room needs to be replaced…..unpleasant smell.

Dark place and area

Great Location

Have stayed here before - easy drive to downtown. Staff was great and helpful…great breakfast in the AM.