Hampton Inn and Suites Nashville at Opryland

Made reservation on line. Walked in front door and saw sign about construction. Lady behind desk looked bored. Asked my name, told me to put in credit card for incidentals. Did not ask for ID. I reminded her we had dog and would like a ground floor room; she gave me bored look and gave me key for third floor. Did not mention construction. Did not mention tv control did not have Guide. Did not mention limited lights nor that thermostat did not work and AC controls were useless. There was more but enough.

good

This property definitely needs the renovation that is happening

Great hotel

Good but under construction

Nice, friendly staff nice clean rooms. Breakfast is delicious. Keep up the good work.

The property is under construction, but it was pretty good considering.

Overall value is not bad. Location proximity to the mall and Opry stadium is good. Included decent breakfast is a plus and all day coffee in the lobby that was a nice touch. Things that I did not quite found to be appealing is renovation going in a building and the room that I stayed in was dated. With worn out furniture and fluorescent light bulbs with flicker and make noise. Overall impression it felt like we stayed at some cheap motel. For family vacation we will not be returning.

We stayed for 1 night after going to the Ice show at Opryland. The room was exceptionally clean and very nice. A lot more than I expected. Will definitely stay again and have already recommended to a friend.

Even though, under construction it was quiet. The room was very comfortable and clean.

There was hotel construction that we were not expecting. I wish that had been communicated before booking.

Very nice

Location was great, if your not wanting to spend a lot of time down town.

Friendly helpful

Love that Nashville has a shuttle! Beds were super comfy! Nice and quiet! Yummy breakfast!

I would recommend to others . However the sick faucet was dripping.

We usually always stay at a Hampton Inn while traveling and they have always been nice. This was an exception. Fridge has a constant humming noise. TV has skips in the audio so we could hardly understand. The air conditioning was running but turned off in the middle of the night so it got hot. Randomly came back on in the morning. Weird We had issues with Expedia. When we came in i told the person at the desk i booked through Expedia and she made a face and said oh no! I said please don’t say that what’s wrong? Expedia has the wrong days and since we didn’t show up our room was cancelled as no show. The girl at the desk would not talk in full sentences! I had to ask her what am i supposed to do? She just continued to ask me what kind of room i wanted and booked us again and told me how much we owed. Obviously this is an Expedia problem, MY PROBLEM and Hampton could care less! I filled a claim with Expedia so hopefully i will get my money back! But wouldn’t of Expedia paid Hampton? Not sure how that works. Just not a pleasant trip

Man setting up breakfast was coughing on the food. No mask. Garbage outside was overflowing when i arrived.

Business Trip - Comfort Stay. It was great !

There was no airport shuttle as advertised