Hampton Inn and Suites Pensacola/Gulf Breeze

It was okay, the people in front of us had a dog that barked on and off the whole time we were there. We didn’t get our room cleaned or towels. We had to notify x2 to get our towels. The air in the room wasn’t that cool so at night we weren’t as cool as we liked.

We celebrated our honeymoon in the area and chose to stay here. Great place, with helpful and courteous staff. Went above and beyond by honoring our honeymoon with candles and flowers on the bed. It’s clean, quiet, and close enough to Pensacola without the headaches of crowds. Will be returning in the future.

I was surprised at the cleanliness of the room. Although our view was awful!

Reception clerk was very nice and informative. The entire hotel was clean.

Worst breakfast ever for the price of the hotel. Parking lot is too dark. Shower was poor, no pressure and also leaking.

Our stay was great! Very pleasant staff and clean rooms

didn't like the parking

The continental breakfast was fantastic! The hotel was clean and maintained. The only downfall was housekeeping. We stayed for 4 nights and never had our hotel room cleaned. We purposely went out everyday between 9 and 1 so that we'd get our room made up but that never happened.

the breakfast was very good and they change everyday

good

Noisy, poor service

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Every thing was wonderful

This hotel was excellent from check in to check out. It is only about 10 minutes from the beaches and restaurants!! The rooms were spacious , clean and comfortable and quiet! The breakfast was delicious !! We will stay here again !!

Place was nice…but when you come home from the beach you want a shower..which requires towels soap and shampoo…ours was out. Went to front desk they said towels were drying…gave me 4 one oz bottles for 2 adults and 3 kids. Asked for shampoo got 3 1 oz bottles for 2 adults and 3 kids. Had to go back for towels and haggle clerk for them and in turn wanted me to bring him our dirty towels…that was a big negative as I don’t work there but was paying them to stay there. No maid service for first 2 days. Again the place was clean but the service was horrible.

Customer Service All Staff was great!! Breakfast great too, good variety!! Staff and guests friendly and welcoming. Everything was Great with the exception of the SLOW Elevators!!!! Other guests on same floor rooms across from ours took stairs to 3rd floor after waiting so long andby the time the elevator came and took us to the 3rd floor we meet them at our room doors!!! And management should consider placing young kids or large pets on lower floors. We were on the 3rd floor and the guests above us child or large dog ran until.2AM!!! I actually asked for a particular type of room/smoking room because they are away from most guest and its less noise!!! Other than those 2 random inconvenience everything was 5 star ratings!!!!

Everything was nice but our bed sheets were not clean in the first room given to us so we were moved to another room that was cleaned properly.

There was a power outage for an hour and a half on day and then there was the scheduled 4 hour fire alarm test the next...

I was at the Hampton Inn in Gulf Breeze Fl for 4 nights. My room was not serviced at anytime after 2 requests at the front desk to have it done. When I asked for towels and washcloths at the front desk (because I had used all mine) I was told there were no wash clothes available and after about 10 minutes was eventually given one towel, one beach towel and 2 hand towels. My garbage cans were overflowing and my bathroom was full of used towels. My bed was never made.

The bed was so comfortable! Nice breakfast selections and close to beaches, restaurants and shopping.