Hampton Inn Burlington WI

Very nice room and good breakfast. Pleasant staff. Good location. It is next to a train track but we could barely hear the train when it passed by so it didn't bother us. We didn't have time to check out the pool so can't evaluate that. Only complaint is that there was no refrigerator or microwave in our room. Luckily it was cold enough outside that we could leave our food in our car overnight.

I loved everything in walking distance and lots of choice places. The room was

I stayed there 3-17-25 for one night for work purposes. I left the next day and had accidentally left my laptop there. The staff had found it and when I called, they had it safe and sound. The general manager Jeff personally took it to the post office and mailed it to me. The whole time, he was comforting, assuring me he had it taken care of and he wouldn’t accept pay from me for delivery charges. He made a potential horrible experience a wonderful one and thanks to him and his staff, Hampton Inn has a customer for life! Jeff, you need to teach a class on customer service because you are indeed an expert at it! Thank you sir!

The staff was great. Room was smallish and halls sometimes messy. Basically positive.

This hotel is right next to a railroad track. Even with our room on the opposite side of the hotel, we heard trains all night long.

Sat in the hot tub and watched the world and trains go by. You can see them but not hear them.

Clean, great staff, good location.

Just ok. Our room didn’t have a mini fridge or a microwave and the heat/ac did not seem to work properly. The room was clean for the most part. We were also on the side by the train tracks which are very close to the hotel.

Great location, can't beat it! Try the bakery across the street and the coffee shop in town. Room was pretty small compared to normal. Breakfast was excellent. Water pressure in the shower was outstanding. Right next to the train tracks and very loud if you're a light sleeper. Would book again if in Burlington!

Outdated rooms, needs updating.

We lived everything about our room, breakfast and the very kind staff. However, we were disturbed by loud neighbors-not unruly, but they could be heard through the wall talking in medium loud conversation. We tried knocking to no avail, and hesitated to report it as we weren’t sure which room it was coming from. Wondering if a reminder of quiet hours could be given at checkout and the check in texts could be sent at 10pm reminding people of quiet hours.

A rather small room, but was truly all we needed. Staff and cleanliness were top notch. Just grabbed a danish and coffee from the breakfast buffet… but it looked very nice!!

Floor in room where sticky . Nasty. Tiny rooms

I recently stayed at this hotel and had a wonderful experience thanks to the exceptional service provided by the manager, Jessica Tawwater. From the moment I arrived, Jessica was professional, friendly, and incredibly helpful. Her attention to detail and dedication to ensuring my stay was comfortable did not go unnoticed. I truly appreciate her efforts in making my stay memorable. I highly recommend this hotel and commend Jessica for her outstanding hospitality

I love this property simply because it’s neat and clean. And close to my daughter - she lives in Burlington. Also I lived in Burlington for awhile and love the area. Thank you to the staff for the comfortable surroundings and the quiet.

Was put in the “dog” room that smelled like urine and wet dog. Room was also extremely loud. Didn’t sleep the first night. Asked to be moved to quiter room and was told management that I was lying. Manager then came to the room and heard the room. She transferred me to a room that was fight next to a train track. Got no sleep the second night. Both workers have no business working in customer service.

Very friendly staff. Room was clean and comfortable bed. Easy to get to location. Kitchen staff was over the top incredible person.

Friendly people, good lo action, but needs an update. Towels are thin, no mini fridge in eoom

We stayed a couple of nights and traveled over to Lake Geneva.

The dislikes of the hotel or minor and probably just personal opinion so I’m not going to address those. Expedia however is a different story. When we got to our hotel room on July 4, they did not have our reservation for that night. Wen had originally made reservations for the nights of the fifth and sixth. About a month ago we updated our reservations to include the night at the fourth. Expedia $100 on probably just because it was a holiday so they were trying to charge us 250 some dollars for the night of the fourth. When we got there they didn’t have any reservations for us the night of 7/4/24. And it turns out as I previously stated they added $100 on for whatever reason. The clerk working in the front desk did have a room available and charged us $148 versus 250 something. I will be addressing my concerns with Expedia shortly. The stay at the hotel was fine I have no real concerns/complaints.