Hampton Inn Dallas-Rockwall

The room was quiet and temperature was perfect. The bed was not comfortable, it was hard and lumpy, and I did not sleep well as a result.

Great staff.

Think property is safe and quiet place to stay with family.

great place close to everything. Will go there again.

Good

Check in was fast, front desk staff was courteous. Our room was very comfortable, clean, and quiet. It had all the necessities. Full size shampoo, conditioner, body lotion, and body wash. Breakfast was excellent, it included eggs, sausage, potatoes, waffles, cereal, milk, pastries, juice, coffee and hot chocolate. We've stayed there twice and will definitely stay there again.

Front desk was absolutely inflexible. Would not allow check in despite confirmation from Hotels.com. Spent almost 3 hours on the phone Christmas Day to resolve what seemed to be a simple problem. Won’t be back. Too many other options in the area when we visit in the future.

The room was spacious and clean (except the carpet needs a shampoo).. Beds were comfortable, and the bathroom was very clean. The small microwave and refrigerator (noisy!) were nice to have. The heat/AC system is not good. It doesn’t keep the room a constant temperature, and the fan is noisy. There’s no way to bring in outside air, so the room smells musty. Listing included a pool and a hot tub. The pool is outside and closed for the winter, and the hotel has “never had a hot tub.” Breakfast was good for a standard hot breakfast, but it had limited options: eg, plain oatmeal but no other hot cereal, one kind of bagel, and no coffee creamers (just Half & Half). But the waffle cooker worked well. Not a bad hotel, but we won’t stay there again.

Hotel was just ok, rooms had poor insulation could hear noises all night

Would not know how the property was we were not able to stay because Expedia did not do their job.

Great place

They were able to accommodate me and my new puppy. Extremely thankful.

The room was not in the condition to be available to the public.

Great location and good breakfast. Hotel was clean and staff was friendly. Beds were super firm and pillows were super flat

Nice stay

Great place to stay!

Very disappointed in stay. The room 301 was old circa 1980’s. Poor lighting scuffed up paint, furniture is a must see to believe but 1 piece had 2 1x4’s holding it in place and the tile in bathroom was loose and cracked and plain caulk was used to attempt repair! The sheets appeared wrinkled like they hadn’t been changed, luckily the extra blanket was sealed and appeared to be new so I slept on top of it since it was a very late check in and I was to tired to wait on clean sheets. Hampton has always been great but this room was below motel 6!!!!!

Very nice place to stay and staff was excellent. I would absolutely stay there again

Clean

Nice stay Friendly staff