Hampton Inn Phoenix-Airport North

Best room I’ve stayed in for a long time

I had one very big problem while staying there January 24th and 25th. I came into Phoenix to watch Kenny G concert at the celebrity theater. Also I had one main thing that I really liked about your hotel is that you said you had a grill by the pool for use for everybody. My future fiance and me we brought steaks we went to Kenny G concert and at the concert I got on my knees and I proposed to her and asked her for her hand in marriage. She accepted it was a wonderful time indeed for both her and I. We both decided that we were going to have steak one night for dinner we are going to cook it on the grill and we're going to take it to our room and have a very romantic time together. As we went down to the grill we found out the grill is broken. When I walked up on the grill I wondered if it would even work for it wasn't even standing straight up and down it was all bent like somebody had fallen on it it was in horrible disrepair. I talked to the lady at the front desk she tried to light it and could not get it lit. The igniters didn't work and she tried to light it with a match with no success. That is the main reason why we came to your facility is because you had a grill but here to find out as you advertise the grill there was no grill on the premises that worked for anybody that stayed there. Very disappointed we had to throw our steaks away and we went to Chili's. In the future if you're going to advertise you have something I believe it ought to be usable

Wonderful hotel! Very clean room, and throughout the property as well. The staff was outstanding too! Also, I appreciated the free transportation that was provided to/from the hotel!

Staff is excellent. Location is convenient. Two factors I use to calculate value. This location is recommended.

Great place for close to airport. Clean rooms, friendly staff.

I was very impressed with this hotel. It was clean and comfortable. They offered a very nice free breakfast and the staff was very accommodating. I would highly recommend this hotel.

Clean, large, fairly comfortable room. Very convenient to PHX airport. Staff is friendly and efficient. (Big shout out to Mike, the night clerk!) Limited breakfast buffet but hot fresh and tasty. Good coffee!

Liked that it was close to airport. Our flight was delayed & the hotel cancelled our reservation. So they didn’t have our room when we finally arrived. They re-booked us into a room that was already occupied. Finally got in to a room after waking other people. Breakfast was good, room was spacious & clean.

Perfect in every way.

We usually love Hampton Inns but this one was not like other experiences. This might have been a one time experience but I would suggest they check rooms to make sure they are fully cleaned.

Always enjoy staying at this property when traveling. Very clean, and quiet. The staff are always friendly and helpful.

Staff professional and friendly

Very clean and comfortable. I can't ask more.

Terribly freezing pool temp- couldn’t go in!

We had Quiet and relaxed stay. Good breakfast options too.

It was great except for one thing. The TV kept skipping and freezing. Front desk just told me to turn off and back on again. That didn’t work. The TV needs to be replaced.

Easy to check in good experience

Very Clean and most friendly staff

The bathtub drain was clogged. The surfaces of the furniture in the bedroom were not clean.

Maria was excellent. Breakfast was great. Room was clean and cozy.