Hilton Garden Inn Columbia

호텔시설은 좋은데 이미 사전 지불완료된 숙박인데 직원의 미숙함으로 숙박료 지불을 요청함

Clean n cozy The location is good

Quiet. Great breakfasts.

Great location

1 night in the room there was a very strong smell of someone smoking weed. The heating unit was pretty loud.

It’s alright

My only concern is that, they don’t serve breakfast

Staff should replenish coffee/tea supplies in room

Would stay here again

everything was great.would use again

Early morning noise. Carpets were dirty! Room had a bad smell. Front desk was very nice.

Terrible front desk have no idea whether the client pay or not for the room

Cleanliness

Good

GREAT location, convenient to everything!! Restaurants, stores, Ellicott City was a 5 minute drive. Overall, the property was awesome! Specifics with our room…the handicap accessible room was right at the elevator (a plus)! Very spacious! However, the tub was filthy and the showerhead didn’t latch, only worked handheld. The toilet handle was also a little loose. And there was only one cart for luggage. We had to carry a lot of luggage to the 3rd floor. But the staff was very friendly and accommodating!

This place is good. However had an awful side with foot traffic in room above ours (person walked heavily and letting door the their room slam loudly). The HVAC unit was noisy in our room and made a funny noise, noticed once I turned the air on I began to experience a headache. Not sure if it the unit was malfunctioning or not. If I was to spend an additional nine get I would have ask for a different room.

Liked that they allowed pets. Staff is professional and friendly. Didn't like being forced to "become a member" to use their wifi. Their breakfast is slightly cheaper than the McDonald's across the street. They'll charge your room. Will not provide a cot on certain floors because it's a fire hazard.

All in all it served its purpose as a place to stay over night for a ln early hockey game the next morning.

Place is currently undergoing a renovation but it was very clean in my room, if old (old wallpaper and border that was peeling). Mattress was clean, carpets clean. Main complaint was the cost of the breakfast for the quality provided but all staff were really great.

First thing I noticed was there was a letter burnt out on the hotel sign. There was a sign in the lobby apologizing for the fact that they were doing renovations. That should have been made clear when we booked on line so we had the opportunity to find another hotel. The wallpaper was peeling off the wall. There was no (zero) toilet paper in the room. The continental breakfast that all other hotel chains include in their state, Hilton charged 12.50 per person for. The complimentary bottles of water that all the other hotel chains provide were 3.00 a piece at Hilton. I will never stay at a Hilton again.