Holiday Inn & Suites WACO NORTHWEST, an IHG Hotel

The room was clean and staff was great! Truly worth checking it out. It was also quite and peaceful.

Front desk clerk and restaurant waiter were fatastic.

Wonderful

Staff was great, and the facility was very clean

The staff was very helpful and friendly. The beds are comfortable and the rooms are clean.

We enjoyed the pool and hot tub the beds were very comfortable we will definitely be staying again.

Our television was not working!

Nice hotel

The bartender/waiter Phillip was extremely personable, made my husband and I feel like a priority. Such great service and very kind. Just over all great service.

.

Very nice, quiet and clean property

Here’s a polished review you can use: I had an amazing stay at this hotel! It was spotless, and the cleanliness truly stood out. I also felt incredibly safe throughout my visit, which made the experience even better. The atmosphere was welcoming, and everything was well-maintained. I absolutely loved it and would definitely stay here again without hesitation. Highly recommend

Beds were comfy. Property was clean. Restaurant for breakfast was really slow and there was only one other table in there.

There are only two items that were a little frustrating. When we asked for the room to be serviced the second day, towels were replaced and trash removed but they didn’t make up the beds which I thought was unusual. Second, we only ate breakfast once because the service was probably the worst I ever had and I have been in the hospitality business for 40 years (the last 19 in management).

The hotel appeared to be nice and clean and I was woken up by being bit by ants.

A/C was off or not turned up in the hallways or anywhere except the lobby. Beds were awesome. Room layout was great. Refrigerator was turned down. A/C in the room was off. I would understand if we had not had reservations. This was booked two months ago. Location was good.

Great

We had the best time. The kids and I will always stay here if a room is available and I can afford it. Thank you & God Bless!

The staff at this hotel were incredibly welcoming and helpful throughout our stay.

The property was clean, the beds perfect and the jet tub was very relaxing.