Holiday Inn Express & Suites BOSTON SOUTH - RANDOLPH, an IHG Hotel

It was a very great stay. Somewhat quiet but that was out of the staff’s control. They were lovely.

Ok

Comfortable room, friendly staff, good location.

We only stayed one night. Stay was fine. Liked the bathroom and shower. Wish the walls weren’t so thin. You can hear noise in hallways and other rooms other than that all was very good in room. Wish also they had blackout curtains

So loud

the staff was rude for no reason. and when I walked in I wasn’t greeted for awhile. it was rude

Was good just a bit sad about the pool not being opened.

Great experience. Desk clerk was friendly and informative.

Easy check in/out. Breakfast is always a bonus and was clean and well stocked. Room was comfortable. Bed and bedding is better than expected.

I can say everything ok except pool I bring my family to enjoy the pool when i reserved the room it say pool is available but when i get in it say the s not so that means you lie it happens last year in January too please make sure do not lie to guests this is my last time coming to this hotel I am so tired of lies!

The water did not get hot and the toilet was not flushing easily

There was a noise in the room, a kind of helix that turned all night.

Everything is good

Very nice.

Breakfast wasn’t great

Staff friendly & breakfast

Great breakfast. Comfortable stay.

Upon my arrival the woman at the front desk who greeted me seemed to have an attitude problem. She was very short with me already giving me doubts and regrets for having booking my stay at this hotel. If I wasn’t already there I would’ve looked to cancel my stay right then and there. As the first staff member guests see when they arrive she should at least learn to be more courteous and approachable. Other than that interaction everything else was fine.

The lady manager was extremely helpful to me and treated me🙏💯💕

Very comfortable and quiet