Holiday Inn Express & Suites COLUMBUS - POLARIS PARKWAY, an IHG Hotel

Was passing through on a roadtrip to Montana and to see family in Columbus. Very nice hotel, room was more spacious than I saw in the photos. Excellent breakfast with plenty of choices. The only downside was the AC in the room didn’t cool down as much. Everything else was top notch.

Clean hotel with friendly staff

It was just ok. A little dated. No USB ports to charge any devices. When we called to the front desk asking about charging options “we can’t help ya”

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Fitness room needs help but if that is not a priority it is a nice place to stay in a good location.

Excellent service and breakfast

The cleanliness of the room was not up to par. The furniture has holes that were sewn and long hairs in the freezer that was also frozen over because someone had left the fridge open before we got there. Also we were not told housekeeping would enter our room to clean even though we booked 2 nights. I did not like that and thank that’s a crazy policy. Also 2 vehicles appeared to have gotten windows busted out. 1 on night one and 1 on night 2.

Enjoyed our stay. Everything was in pristine condition.

We stayed at this hotel for one night on our way home from Nashville spacious room. We had the one with multiple beds. The beds were unbelievably comfortable very clean. Breakfast had many good selections and the woman who was taking care of the dining area area. Worked her butt off, keeping it clean and well stocked we went to the pool, which was nice and good for young children. My only complaint was the hot tub had been closed off and no longer there but the pool itself was nice and quite large. I would definitely stay here again.

Room was dirty, some of the coffee pods had been used and not replaced.

Property is very clean and the parking lot security was exceptional. The beds are way high and difficult to get in to.

The only issue I had was that my room had a water leak in it from the a/c and instead of vacuuming up the water, they just put some 1x1 floor pieces over it but my room still had that dank smell of standing water. The staff and everything else was great.

Pool was amazing for kids very clean hotel

Friendly staff. Easy check in. Very good room, bed, bathroom.

Truck got stolen

Hallway and room smelled like weed. The shower curtain was hanging by a thread. There were stains all over our bed sheets. The breakfast was okay. Nothing special. The pool is nice for the kids. There is no hot tub, which was disappointing. If you’re going to spend this much for a hotel room, I’d recommend going somewhere else. We loved Drury, which is right down the street.

The staff was wonderful. Very friendly

Soft beds - quiet rooms. Would stay here agaib

Very clean! Friendly staff, good location for shopping