Holiday Inn Express & Suites GALLUP EAST, an IHG Hotel

Enjoyed our stay. The staff are helpful and make you feel welcomed. The breakfast is always well done with plenty of options for travelers. I've stayed here probably half a dozen times in the last 2 years; it is my go-to place as I pass by on I-40. Thank you!

It was an amazing experience!!!

Staff was very friendly and helpful. Property is really nicely decorated and was very clean.

Property is well taken care of and there is plenty of parking.

This is the first time staying at this location but we have stayed at many other locations, I love the view and the space we had in the room, the pool was amazing but the hot tub was out… breakfast was amazing, the person that took care of breakfast was very polite and keep food stock and fresh. 100 %

Clean and comfortable. The only negative was not knowing ahead that the pool and hot tub were closed.

The front lady was rude

Me gustó y estaba limpio

I was very disappointed with our stay at this location, first off room is not as pictured they is outdated furniture that us damaged, sheets were stained bathtub plug was broke and rusty. Second, we checked into our room after 9pm and had 3 little kids with me when we entered the room they sat down and started eating there dinner by 915 front desk calls voices a noise complaint from the below room, I then got my kids in bed and no one was walking, by 930 front desk called again voicing another noise complaint from the same place and by 940 police/security knocked on our door voicing more noise complaints I them showed the officer how are kids were in bed and explained did not know what else I could do to be more quite. During this time I could hear the people above us walking. You can hear everything from walking to the water pipes running in the wall we had stayed at multiple hotels over the last 9 days with no difficulty till this day and for them to send the police to our door for the hotels issues is absolutely ridiculous. There are much nicer hotels in the area where you can actually walk in your room without the front desk calling multiple times and police coming to your door, this did not only disrupt the little sleep we were getting but scared my children.

Check in was quick. Staff was friendly and efficient. Breakfast good.

Everything was as I like it. Coffee was very good.

Great place to stay.

Comfortable stay

I love it! Peace and quiet and enjoyed the hot tub as well!

This is located near train tracks but we didn't hear it.

Great location, close to the freeway.

No rooms are designated no animals. Sure the sheets get washed but the duvets laundered, floors cleaned? Animal smells linger beyond Fabreeze

Everything was great. The only complaint is the ice machines were all out of order.

clean easy access

Hotel looked nice but rooms were a little outdated.