Holiday Inn Express & Suites JAMESTOWN, an IHG Hotel

Fantastic hotel! Would definitely stay again. Comfy beds and pillows, super clean, staff was great, breakfast was fantastic!

Comfortable beds

Right off the highway and an easy drive to attractions in Jamestown. Bob Evans restaurant across the street and a gas station next door also very convenient. Comfortable clean room. My only wondering is why the bed and the sink were both so ridiculously high! I felt a bit like a mountain climber getting into bed and the bathroom sink was chest high. Very puzzling but not a dealbreaker.

They scheduled contractors at 7:30pm! Load, irritating noise for 30 minutes. Stopped after I called the main desk.

Check in easy. Room clean and comfortable. Strong hot shower. Pool was great. Air conditioning fantastic. Breakfast yummy. Nice job

Excellent breakfast and snacks. Front desk very helpful

Room was nice sized and clean. Mini fridge was a plus. Common areas of front entrance, lobby, dining area & pool were brightly lit and well maintained. Free breakfast each morning was very good. Nice selection of hot & cold offerings. Located near a pizza place, McDonald's, Tim Horton's & Bob Evans. Less than a 10 minute drive to downtown Jamestown.

I was very friendly for check-in. Even the housekeeping and people who set up the breakfast were incredibly friendly and helpful. Breakfast was fantastic. Lots of variety with hot and cold items. Fresh fruit throughout the day available plus coffee and tea and hot chocolate all day, long as well. Room was wonderful, clean, comfortable, lots of storage, loved the bathroom (especially the sink was higher than in most hotels, which made it easier to brush teeth without dripping all over). Beds were comfortable room had plenty of pillows, with refrigerator and in microwave. This allow us to eat our dinner in the room without having to go to a restaurant as we were quite tired from our travels.

Quality control in the guest room was very very low either during a renovation or original installation. Many things lacked attention to detail. Very poor lighting over desk area. Toilet was loose on the floor. Wooden door to Refrigerator doordragged on the floor. In the food service area the trash receptacle should’ve been placed by the exit. Not the very back part other facility. The carpet in the guestroom, quarters were very, very dirty, however, the lighting was very good. The food service for breakfast was very good. On the outside in the front of the building, there were many dead bushes. What I received my billing on my credit card statement a significant error has been made.

It was clean and easy access to the area to see anything we wanted. I lived in the area from 1982 to 1984, and it's the best option. Breakfast was good, and we had the pool to ourselves, considering it was a busy weekend. We'd go there again in a heartbeat.

The light in the gym didn’t stay on and the air didn’t work. A nice staff member propped the door open to help - nice gesture but it didn’t work. Great room, shower not in good shape.

I made the reservation in plenty of time to not have been put in a handicap room. The bathroom was not very clean. The breakfast was better than most.

Plenty of options for breakfast - eggs and egg whites, pork and turkey sausage, potatoes, pastries, bagels/toast, pancakes, juice, coffee, cereal. Staff kept the options full.

Easy access, friendly staff, great breakfast

Was outside the city limits, but very easy access to what we wanted to do. Great dining options in the area. Great hiking trails nearby.

When we got to the hotel there was no parking. I had to park illegally over night. Walls are VERY thin. Could hear the movie our neighbors were watching word for word. Also very noisy in the AM with breakfast starting at 530am. Plus the smell was overwhelming waking us up.

We did not have hot water for the duration of our stay.

Clean and friendly staff. Close to major highway

The staff was friendly and helpful. The breakfast was tasty. Two of the 4 days the shower only had cool water.

Very easy to get in and out of.