Holiday Inn Express FORT WAYNE-EAST (NEW HAVEN), an IHG Hotel

it was good

Nice place I would stay there again

My room was clean. Nobody bothered me. They left me alone when I needed them. They were there and they were so nice all the employees and it was so clean and breakfast was so good. Enjoyed my stay very much.

Great customer service

Great selection for breakfast and grab and go food. Outside lights by parking where all out

A hidden gem for a quick stay! Clean and staffed by genuinely nice people

CELESTE, THE OVERNIGHT STAFF IS A REAL LIFE ROCKSTAR AND SHE DESERVES A RAISE. I stayed for 2.5 days, came out from Washington, and needed a little extra care. She went above and beyond. She is an asset to the organization. Pay her more. Whatever she is getting paid, she deserves a bump. Come on... It's the Holidays. Do the right thing and give an amazing staff a little more financial compensation!

👍

Room temperature was too hot.

The beds are to high. I am 5’ 3” in height. If it hadn’t been for the telephone stand between the beds, it would have been impossible for me to get in bed. I put my foot against the stand so I could push myself up and back to get in bed. I left a day early for that reason. Cost me $120. You need step stools.

Great staff, friendly warm faces and a wonderful place to stay. Comfortable bed and leisure space

Was perfect for my visit

Easy in and out location.

The staff was exceptional in checking in regarding any needs. Very pleasant stay.

The hotel room smelled so bad like musty cigarettes. We checked in late after a long drive and was disappointed to be greeted by a parking lot with not one light on (some electrical thing) and then once we got in our room it was really smelly to the point I woke up several times that night to bad smell. The morning/overnight receptionist was so pleasant which was a literal and figurative breath of fresh air. We checked in late and had to leave super early and they were fully booked or I would have requested another room.

Needs updating, shabby.

Amazing service. Very friendly!

everything was great.

Other than a big red stain on the carpet it was nice

I was driving and became tired around midnight so decided to stop in and book a room. I booked online while pulling into the parking lot. Because it was after midnight, the booking went to the following day and I did not realize it. When I went into the hotel they did not have my reservation and I realized the error. They did not have any rooms for the night and refused to refund me when I had booked 10 minutes prior.