Home2 Suites by Hilton Albany Wolf Rd

The staff at front desk are very pleasant. Linens are very clean, hot breakfast is excellent. Couch had stains on it but that was the only 'dirt' I saw.

Newly remodeled rooms - everything was *fresh*. Len did a great job at check in. Fitness center was, honestly, better than most I've seen in a hotel.

The perfect place for your visit to Albany. It is located on a quiet and safe neighborhood. The rooms are spacious, clean and cozy. It has a kitchen with a standard refrigerator, cutlery, dishwasher and all you need to make coffee. The breakfast was so complete and delicious. There's parking available. Higly recommended.

The hotel is being renovated , which will be great for future guests. Our only issue was the noise associated with this work that began at 8 am on the floor below. Otherwise… all was great!

Nice room with microwave and refrigerator.

nothing like their buffalo/amherst property. did not like.

It was only a one night stay but be aware that they don't offer two double beds in any of their rooms. It's King only with pullout couch. The breakfast was just ok, the utensils were thrown in a drawer and didn't seem very sanitary.

100/10 excellent service, very good breakfast, and cleanliness, excellent comfort

The rug were stained. We had to wait a long time to check in. At 4am fight in the hallway.

During a time of uncertainty in our family, an event that requires multiple trips to a hospital nearby, the comfort of staying in such a nice place helps ease a travelers mind. The randomness of kindness from strangers and also the staff there is what makes everything bearable and I have only the most positive experiences at this point with any of my stays at any Hilton. Thank you to the amazing staff especially being so kind and accommodating at this time!

The staff was great/ helpful. The hotel was very clean and the breakfast bar was delicious.

Carpets are outdated and stained but overall a great hotel.

Unfortunately, upon arriving to our room we discovered it had not been properly cleaned or sanitized. There was men and women’s hair in the shower and on the bathroom counter, residue on the kitchen counter, and food wrappers stuck to the dishes. I chose this hotel based on others previous reviews and have to say I was disappointed by the cleanliness and by the responsiveness of staff. I attempted to connect with the front desk via the Hilton app and asked to have the room serviced while we were out but did not receive any response. The room was also stained and worn in most areas. Check in was less than ideal as it seemed the staff were stressed trying to clean and ready rooms at check-in time.

On the first night of our stay the phone in our room did not work. So, for every request, I had to take the elevator down from the fourth floor to the lobby to meet the front desk. The staff on duty told us three times that she would come and look but no one came. We had to speak to a supervisor the next day to get the phone fixed We had requested a pack and play crib, which they could not provide (they had said that they had one) the first day. We got it on the second day again after speaking to the supervisor. Upon checking out they would not email me the receipt (which I still do not have) and said that since we had booked through expedia our email and other access are blocked to them. This did not make any sense. The breakfast food was average but warm and clean. The staff is friendly but not well trained to help. On the whole, a below average stay experience, won’t come back.

Very nice

Great location. So easy to get to major highways. Quiet. Clean. Friendly staff.

Ty

The room was clean , howevwr the bed wasnt as comfortable the staff was excellent very friendly . Dorthy was a pleasure . the breakfast was also good

Check in was fine but as soon as we got off the elevator it had a smell. Like a musty odor that had just tried to be cleaned out of the carpet. There were stains all over the carpet in the hallway. Opened the door to the room - which we had to really shove open- and the room had a distinct smell and was warm. Stains everywhere, hair in bathroom sink, shower stains on wall, and the couch…the couch had stains all over it. We headed to the pool after the long drive we had. Naturally the room is warm but the actual pool water itself was like bath water. It was hot and muggy out so the pool did not feel refreshing at all. Two stars for good AC in the room was you got it going and breakfast wasn’t too bad if not a bit cramped. We only come through the area once or twice a year, but I would definitely book somewhere else in the future.

We stayed for a basketball tournament. Dorothy at the front desk was just amazing! We travel a lot for basketball and have NEVER encountered someone like her at the front desk before. She was very attentive, made a sign for the basketball team & always making sure we were enjoying our stay.