Home2 Suites by Hilton Fort Worth Fossil Creek

Good

Everyone was so accommodating from day one. My handicapped son had some difficulties, they rode in like the calvary. Super clean, pool area was great, the dog park was well equipped and very large. The breakfast was wonderful!!

Great Staff and Housekeeping

Staff very friendly

It was clean and quiet.

Hotel is in a fairly quiet location, front desk workers were very friendly, however not sure I'd choose to stay again. We were there for 3 nights. At check in I had chosen a room via the Hilton app and checked in digitally. Drove to the property and noticed the room had changed and our key still wasn't ready. Checked in at the front desk and they said the app doesn't work with their hotel. Fine, walked to our room and opened the door. AC was set to 65 degrees and an ottoman was laying on its side for some reason. King bed came with 3 total pillows, no additional bedding for the fold out sofa, and only 2 towels for 3 people. Other than that, the room was very nice and came with a kitchen sink, microwave, and a full size fridge. Had to get up very early the next morning and returned around 7 PM to an uncleaned room. Repeated the next day with the same thing, so asked when our room would be cleaned and was told we needed to ask for full service. So asked around 7 AM, room didn't get cleaned until around 2 PM on the 3rd day. When they did, they ended up taking the extra clean towels we had asked for and replaced with standard 2 towels. The free hot breakfasts are also really terrible unless you plan on making your own waffle. So we're very unlikely to return in the future.

Hotel needs to be upgraded. Very outdated

Breakfast was delicious, the pool was clean and the perfect temperature, extra pool towels were by the pool, the gym was well maintained

The property's location is suboptimal. The room itself met expectations. The phone check-in process was ineffective, necessitating check-in at the front desk. The room assigned differed from the one selected via the application.

The biggest negatives-it’s a pet friendly hotel so it was swarming w happy dogs and large dogs that were noisy at all hours. One of the elevators was out of service so there was a long wait time at busy times for the day bc the hotel was booked when we were there. Breakfast was great and staff was amazing. Overall~We’d probably give it another try next trip to Ft Worth.

It was an excellent stay. Love HOME2.

The property was clean and the staff were professional.

Always a great place to stay

Staff was awesome!

Service könnte besser sein

Family Friendly

The property overall was good and the area was good but the roads all around the hotel were very bad I know it not there fault but they should look into how they can get repaired

Rooms were a little warm. We were hot all night even with ac set low as possible. The beds were really hard. But staff was great, and very accommodating.

Nice quiet place to stay. We chose to stay because we enjoy Hilton hotels and it was close enough to the Stockyards without being in the middle of everything.

Room was spacious, clean and the bed very comfortable. Great for long stays. Housekeeping frequency is a bit hit and miss when the place gets busy, but the quality of service is very good and they'll always come if you really need it. The hotel has a great spot. Handy for a good place to eat (Texas Roadhouse) but far enough from the highway not to be bothered by it.