Homewood Suites by Hilton Atlanta Midtown GA

Very comfortable for our group to come to college football game

Convenient location for ridesharing.

First when I walked in the room the lady at the desk didn’t say hello. She said do you have a question. Keep in mine I just started using homewood because the one in Tampa was soooo great I committed to only staying there. Then I confirmed the morning of checkin was 50 dollars. When I told the rep no I didn’t have a question I wanted to check in she said oh what’s your name then she said the incidental fee was 100 I left an stayed to Hilton in buck head. This hole surely did give me the experience we go it Tampa. Do better

All the staff we dealt with were extremely friendly. We especially had great service from the guys working valet. The bed was comfortable and the room was laid out well. We didn't like how it was 2 hotels combined together. We wouldn't have stayed here if we had known because it caused some confusion on multiple occasions. We also didn't like that our room reeked of pot. It got so strong we had to open the balcony door to get fresh air. We were traveling with our babies so it was very off putting. The room was also very loud with street noise so if someone is staying they may want to consider that. For some reason in our room the noise was louder in the bedroom than living area.

Thermostat in room didn’t work properly. You could change the temp and was warm in the room. We called and they couldn’t move us till possibly the next day. We had a full day planned and had a lot of stuff. We wouldn’t be able to move till after 4pm in the afternoon so we opted to deal with it. They said they would give us more points and some money off the room but never did when I checked my statements. The last morning the shower glass door came off. It was just glued to the track and no screws going through. Luckily we weren’t hurt. Front staff didn’t seem to care. No house keeping and they didn’t state so when we arrived. Pool was nice, room was clean, and bed was moderately comfortable. The service and maintenance need some work. I won’t be going back.

Overall very good experience

Great customer service but ghe breakfast is not the best

We really enjoyed this property. The staff was next level amazing. The hotel was clean and our room was very comfortable. Great art. Overall super pleased with this stay and Homewood is def a brand we will stay at again. Only thing we didn’t love was breakfast.

Convenient valet parking, nice restaurant and bar on site.

It was a wonderful place to stay. The valet parking was great until they didn’t bring the car in time and we missed our flight home. We were able to book another flight the next day and the hotel gave us the night free! Call well in advance for your car if you have a time deadline to meet.

Electricity goes out for about 45 minutes then off and on then this property lost the keys to our car which we had to be at the hospital next morning so we had to take a Uber ……. Which made us late to our surgery appointment 45 minutes…… was not a good experience at all

Very close and walkable to many restaurants

It was a good stay with the exception of parking. Kind of sketchy to park in the garage next door which was about $34 per day and then walking the street side to get to the hotel. The bus stop in front of the entrance had a few questionable individuals. The bathroom wasn’t spotless but we were only there for a night so nothing crazy. Breakfast was ok. Staff was ok. Not great but not bad either.

👍

Room and service was really good! Antonio was really accommodating

The workers are amazing. That's all that I can say that is good. There is no where to park that doesn't cost you $50 (plus tip) a day for their valet service. The valet stand is blocking the walkway, so if you're handicapped, it's tough to get to the doors from the garage. The smoking area is in the garage, and is NASTY. Twice a homeless man was in there getting very close, begging for cigarettes. The bedrooms are lovely, however the bathroom and kitchens are gross. There was mold in the bathroom under the cabinets because it's a "wet room" but the sink cabinet is wood and very close to the shower. There were *hairs* behind the toilet. The kitchen seems fine until you try to use the provided pans. The nonstick coating is flaking off in nickle size chunks. Their free breakfast is great until you watch a bug crawl up into the waffle batter, and see dead bugs in the bowl that holds the jelly. The hotel could be amazing. They don't seem to clean. EVER. There was a bag of trash someone left outside the MAIN FLOOR elevators. It sat there for two days. Also, be sure to fully inspect your vehicle before you drive out of the garage every single time. They scraped my car against a pillar, we saw it when we stopped ACROSS THE STREET to get gas, and thy won't take care of it because I left the property. All things considered, it's not the worst place I have ever stayed at. But I won't ever go back.

I recently had the misfortune of staying at the Homewood Suites by Hilton in Atlanta, GA, and I must say, it was one of the most disappointing hotel experiences I've ever encountered. As a U.S. military veteran traveling with my wife and our 3-year-old son, I expected a clean and welcoming environment, especially considering the reputation of the Hilton brand. Upon entering our room, we were immediately hit by a pungent odor of cigarette smoke that was not only overwhelming but utterly unacceptable. It was clear that the room had not been properly cleaned and maintained, which is a basic expectation for any hotel, let alone one affiliated with such a respected name. The lingering smell made it difficult to breathe, let alone relax or enjoy our stay. As we walked down the hallway, the situation only escalated. We could smell the odor of marijuana wafting from other rooms, adding to our discomfort and concern for our young son. This atmosphere was not what we had envisioned for our family getaway. When I approached the front desk to address the issue, I was met with indifference. The staff informed me that there were no other rooms available, leaving us with no option but to endure the unpleasantness. It was incredibly frustrating to feel dismissed, especially after serving my country and expecting some level of respect and accommodation. Ultimately, we decided to cut our stay short from two nights to one, as the unbearable smells made it impossible to stay any longer.

I love it very the people was nice

The staff is always friendly. I don’t like the $50/night parking fee

We were down for a wedding and Antonio was amazing there! He always said hi to us and knew who we were! Complimented us every time he saw us!