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The service was great. The room was average. Hairdryer didn't work. The pool was like 65 degrees super cold. I do want to say finally all the staff was great!

Staying for a week in Fort Collins and decided to do a two bedroom suite instead of two hotel rooms. The first issue was that the pool was closed because, as the front desk person shared, "lots of kids peed in it last weekend." Two nights in a row, all three TVs in the room wouldn't work. I called the first time, and it took about two hours to fix. The second time, we just played cards. In addition, one of the bathrooms had clear water damage. The floor sagged, and the bathroom reeked of mold. We wouldn't stay here again.

I had to run the water for 3 minutes to get hot water in the shower, which the staff said was normal. No cleaning wipes or towels in the exercise room. Otherwise all was good.

Terrible and dirty hotel

The property was nice, parking was good, breakfast was great, pool was being worked on so no comment there. Game room was decent, the lobby looked amazing. The staff were good and the room style/layout was great. The only negative thing I have to say about it was that the cleanliness of the couch and the carpet was good but had a few red stains which I would rather not know what they were. The rest of the room was great minus the microwave vent was broken like someone had hit it and the carpets in the hallways smelled funny. The hallway carpets also cause you to obtain a charge as you walked across them and when you touched the button for the elevator it would always give you a shock which was annoying.

I chose this hotel because it was reasonable priced and has a hot tub. There was no communication before have about the hot tub being out of service and I definitely would have stayed somewhere else.

I really liked that this hotel offered an apartment style (2 bedrooms each having its own bathroom w/living area and kitchen) option it was perfect for a larger family like ours that wants everyone close instead of in separate rooms, my only complaint was the children above our room that were jumping running and slamming doors that made it impossible to watch television or even to talk to each other I reported it to the front desk and was told quiet time didn’t start til the evening I wasn’t asking for quiet I was asking for some civilized behavior but I guess that was too much to ask

Nice, clean, and quiet.

Extremely friendly, helpful staff, hands down best comp breakfast EVER, and super clean. The room could use a few upgrades, but everything was spotless and in working order. They accommodated my request for 1st floor, too.

Great hotel, spacious and staff were friendly and welcoming. It is noisy, though, so be prepared for a noisy stay.

Found Carmel corn and tooth picks and pill under my bed skirt upon arrival. Heat couldn’t be regulated, opened windows and turned it off. Bed saggy, reversed it. Here because they gave dogs discounts of patients at Colorado state vet hospital. Very nice towards dogs. Food/ kitchen staff both excellent and hard working. Fan lights above beds both needed globe repair s gloves were falling off. Hotel was decorated in lobby with courtesypuzzles, nice fireplace, games and coffee bar. Second visit for 6 days each in 2 yrs. This time not as nice. Pool and hottub still not working or access doors were locked to it.

Stayed with our family of 6. It was a very nice hotel and the kids enjoyed the pool. Hot tub was out of service so I was bummed. The complimentary breakfast was hands down the best we’ve had in a long time! Would definitely stay here again.

Staff was very good! This includes the front desk, cleaning and breakfast crew.

Gake room was perfect for kids. No towels in the pool the whole week and hot tube was broken

Great place to stay. Very comfortable! Amazing breakfast.

The staff was really understanding and accommodating for our big sports group that traveled up from Denver! The courtyard and basketball court were a perfect outdoor area for us in the afternoon and we were able to use the lobby to socialize after games in the evening. Breakfast was decent - my husband went down at the end of breakfast hours and the staff happily helped him get a plate before everything was put away. The room descriptions say "full kitchen" but there's no oven (only a stove top) - we had bought pizza rolls to cook but we brought up our air fryer so that wasnt a huge deal.

Great place, easy and accessible. Need new pillows.

When arrived the staff was very unfriendly already pre paid for room and they told me I had not and they have no control what third parties (Expedia) charges. When we arrived in the room it was not cleaned very well. Hair all over the floor in the bathroom, tub had stains all in it, trash on the floor. There was no bedding for the sofa bed either.. During the night the people above us were walking back and fourth all night and you could hear them plain as day all night long. We would have left but it was non refundable. When we asked them to come clean our room the next day they just brought us cleaned towels and did not clean the room. Will not be staying here again.

The bed and pillows were very comfy. It was a little noisy. Who ever was on the floor above us was heavy footed! The location was great and the breakfast buffet was very good!