Homewood Suites by Hilton New Orleans French Quarter

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Excellent hotel. Very good location. Friendly employees. Good Breakfast. Spacious rooms. Highly recommanded

Close to French Quarter.

Nobody from house keeping ever came by room to see if we needed anything. I had to request to have some fresh towels brought to my room. Call the front desk after spending 10 minutes on the phone to have the coffee, creamer and sugar replaced in the room. It took several calls and after an hour the re-supply of coffee was finally delivered to my room.

Decent accommodations on the north end of the French Quarter. Had everything we needed within walking distance of the quarter. Daily breakfast was reasonably good with a variety of choices. All the staff we encountered were friendly, professional and helpful. All in all, no complaints and we'd stay here again.

Near the superdome and the frech quarter

Les chambres ne sont pas faites pour un séjour de deux jours, de plus, aucun couvre-matelas et les draps étaient trop courts donc décrochaient toujours du pourtour.

The staff are extremely rude

The staff at this hotel were outstanding, given the difficult conditions in New Orleans due to winter storm Enzo. Their friendliness, willingness to help, cheerfulness, and willingness to find solutions for their guests was as good as it could have been. They helped make what could have been a miserable time very enjoyable.

Location is good, the staff is not very responsive. On a 8 night stay my room was only cleaned twice, that too after repeated requests. The shampoo in the bathroom was empty and it stayed empty all 8 nights even after repeated requests. Not even sure if the rooms are vacumed. The water in the shower kept dripping. The door in the bathroom didn’t even close. All day complimentary coffee was nice, the breakfast was subpar. Also if you want to park your car that is going to be additional $60 a night and there are no upgrade options.

The staff were extremely rude especially the front desk staff. When the cleaning claimed she cleaned the room she didn’t give us any clean towels or washcloths. The kitchen staff are also very rude

Early check in at 11am was a breeze, free breakfasts were decent and plentiful.

The hotel was convenient to everything - walking distance to local excitement and still far away enough to be quiet - so perfect to enjoy and still not be bothered by the nighttime indulgences. It was clean, smelled great and was secure with roomkey entry at the entrance, at all times.

Great location, walking distance to the French Quarter, easy parking (paid valet), very nice hot breakfast. The suites have a complete kitchen, a convenience store is located near Jackson Square to get everything needed.

This property is fantastic! The amenities are what you would expect for this chain. It is a very spacious suite, and extremely comfortable. But the thing that stands out about this property is the very kind and accommodating staff. My daughter and I and our dog were traveling across the country, and our New Orleans stop was the last night of our trip. Then - a freak snow storm rolled in and we were stuck and not able to leave. The hotel was so helpful and accommodating, putting us right back in our same room. The valet was awesome, as well as the front desk staff. I cannot say enough good things about this place! I would HIGHLY recommend it!

Fridge, dishwasher, electric range top, kitchen complete w/ cups, glasses, plates, bowls and silverware. Used home suites before, they don't disappoint. Great matress, large shower. Table and chair (could use another chair) and a couch.

It was ok

Very close to Louis Armstrong Park,neighborhood bars & a bakery. Not all trolleys were running, so a bit of a walk to lower French Quarter. Staff was helpful. Room key needed for entry to Hotel & elevators for safety. Free breakfast, pool & gym. Full kitchen was handy. Overall good value for $.

Do not use the concierge. He will tell you there are no other tours or trips available so you book with him and he gets a portion of the sale. He's the guy who works mornings. Otherwise we will always book this hotel. A

The location was further away from events I was attending but not a fault of the hotel. The room was clean enough but outdated. The common areas were fine. There was a strong smell in the lobby that was a type of fresher I had a hard time with. There was a large fingernail outside my room that was very gross. It remained the entire time I was there. My conditioner was empty and not replenished at room clean up. The breakfast was very sad and icky. I was happy coffee areas was clean and available early. Overall my check in and check out was great. The hotel was clean enough. There was not a feeling of hospitality I have experienced with other hotels in the area and the location was not ideal. The main lights were out crossing canal the entire time I was there and it made it very unsafe to cross. Not a reflection on the hotel, but contributed to my overall lacking experience.