필라델피아-밸리 포지 힐튼 홈우드 스위트

Good hotel, clean and effective staff

I was called at check in to be informed that they were over booked and they moved me to a different hotel. Didn’t ask, told me. And put me in a room that was not what I reserved. When I asked if it was the same studio suite they said yes. When I got to the other hotel they didn’t know I was coming and didn’t have my payment on file at all. I paid for the room in advance a month prior to my visit. Very disappointed with my first experience with Hilton hotels.

The hotel meet our needs but needs some work to it. The problem we had is the fact the hotel allowed a few guest to host a huge party in the common area of the hotel. They had non paying guest use all the amenities taking away from us who paid. There were over 75 people in the tiny pool area. When asked to speak to a manger about my children not feeling safe in the pool due to the amount of people and we were told there was none on duty and they would call us. They never did. We paid good money for our kids to be able to swim and use the basketball court but we were not able to due to non guest. There were only 2 towels in our room with an occupancy of 4 and no towels for the pool. Highly disappointed

staff was incredible. super busy with baseball tournments abd made everyone feel like they made time for each person. rachel at the front desk was a pleasure!

Great property and location.

I loved my stay here! I stayed for 3 nights to take a break from my family and get alone time. Incredibly clean, good WiFi, friendly staff, room service really provided a full service when I was out, there was a very good breakfast buffet each morning, it was surprisingly quiet (rarely heard anyone else when I was in my suite), overall convenient and comfortable. Had an amazing time. I will definitely return in the future the next time I need a break.

Very clean and close to a lot of amenities.

Friendly staff, being able to text staff if I needed assistance with something.

Muy buena

Staff was friendly and the hotel was great but our room felt out of date and a little dirty. The hallway we were down had a side door where smokers smoked and the entire hallway smelled terrible.

The staff was very nice and helpful but our room was not very comfortable. The floors and carpets were worn and stained, the beds were very uncomfortable, the toilet had issues where it ran all the time but also did not fill properly, and there was something in the corner of the bathroom that looked like blood. We made it through the night but probably would not stay again.

Old prooerty, bathrooms and floor were very worn, wallpaper peeling, stains on shower curtain and ceiling, floor in kitchen peeling, furniture old and worn

👍

The curtain bathroom was almost gone, the pillows were terrible: very old and full ok “knots” ( I don’t know a word to describe it). It hasn’t had any improvement over the past years and it keeps getting old and I ugly.

The bed and the pillows were very comfortable. The room was spacious and clean. Very happy with our stay.

I received daily text messages from the agent who checked me in and that was nice. But the room had what looked like mold on the outside of the dishwasher and there was rust and mold on the vent in the bathroom. The bathroom tub and floor also had strands of someone else’s hair.

Our room was fantastic for the price! Spacious, clean, comfortable and well stocked! Best experience for lodging in the area that I have had! I will always stay here!

the property is in very nice shape , she is showing her age, but the rooms are great, i love the options for size. full kitchen, big walk in showers, clean linens , nice beds, nice furniture. large refrigerator. price point makes it a great deal.

Overall a nice place.I would definitely stay there again. There was some maintenance issues in the room. The door knob on in the bathroom would come off when opening the door and the shower head was spray from the back of it on to the ceiling were paint was peeling off. Overall though it was a good place.

i loved the size of the room, the tall ceilegs, the full kitchen, all of it was clean. very impressed . great value for what you get.