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Disappointing stay. Lack of hot water, light bulbs burned out, charge for parking (not mentioned at check in), dirt along the baseboards Phoned to ask about extra charges- 25 minutes on hold. Unfriendly response when I mentioned this wait time. This hotel charges high end rates (almost $400 a night) - I would encourage it to try harder. I would mention this is my actual first bad review to any hotel. So to illicit this response - I would say it wasn’t a good one.

Great

Seems like this room needs some service fixing some things. The handle in the fridge broke, the showerhead hose is pinched and the showerhead won’t stay up.

Beautiful hotel and great location. Approximately 3 miles to the port, in walking distance of restaurants and shops. Really enjoyed our stay.

Beautiful, clean hotel. The staff was very friendly and the rooftop area is beautiful.

Well located. Staff is slim but friendly.

Great hospitality provided by the front desk staff. Love the location!

Hotel is nice and in a great area. The gym is beyond legit

The hotel has a rigid cancellation policy, and their internal policy is not aligned with what is provided via Expedia. The hotel’s policy is 72 hour cancellation notice by 4pm, where Expedia says by 6pm. I inquired with the hotel on this discrepancy and provided documentation but NO ONE got back to me. The staff i did speak to on the phone were very rude and patronizing, did not offer to help or investigate policy discrepancy.

Love the rooms , decor and location. 2nd time we have reserved a rooftop room. On both occassions we were not told there was a wedding happening and so we were not able to enjoy the rooftop views. For the price of the rooms, I feel we have been made aware of this. Front desk staff seemed lazy- no TP in main floor bathroom . But hotel is in an excellent location hotel is unique and beautiful.

There were many problems at this hotel, and it is over-priced compared with hotels closer to downtown. Ballard is a fun area, but I would not stay at this hotel. No coffee shop or restaurant at the property. If you are up early, no luck. You have to wait until breakfast places in the neighborhood open around 7:30. "The room with patio" is facing an event space on the patio -- people can look into your windows and the glass door. I had to keep the curtains closed while it's light outside because strangers were walking by outside. I had reservation issues with the hotel. They charged me directly to my credit card without my authorization. I asked for refund. I gave my email so that "they will get back to me." They never did in spite of repeated request from me. I had to go through the dispute process with the credit card company.

Beautiful place to stay. Nice area, lots of bars of restaurants

This Hotel Ballard, is right where I want to be.

Great place, very up to date and many places within walking distance

Beautiful European vibes in the heart of Ballard! Feels luxurious & special. Several delicious eateries steps away, including Stoneburner, Sabine, San Fermo, Situ Tacos, & more. Can’t beat the walkable location. Very quiet in room, despite the street facing balcony (sooo Parisian!). We were on 4th floor, so we could hear music event in 5th floor Pavilion, but it was over by 10pm, & we didn’t mind the fun atmosphere of live music. Bed & linens are incredibly comfortable. Love the robes. Bathroom is high quality with separate toilet room, which is always appreciated! Unfortunately, no room service; would be so cool if they partnered with Stoneburner for that! Would love if the fresh coffee was available all day in the lobby. Definitely a beautiful spot for anyone!!

Had a fantastic stay at Hotel Ballard !! The staff was amazing and couldn’t be nicer !!! Great neighborhood, can’t say enough about this hotel !

We adore the property, the location and staff. We would however love a later checkout option, even if we had to pay for it. We totally understand, though that Ballard is a boutique, small hotel, and it may not make sense. But still it’s on our wish list.

Great location. Farmers market sets up just in front

Fantastic boutique hotel in a super cool location on Ballard’s best street. I love the access to the Olympic Health Club, and the well-appointed rooms at the top floors with private patios.

The perfect weekend, brunch retreat