호텔 돈 페르난도 데 타오스 태피스트리 컬렉션 바이 힐튼

Check in was at 4pm. I got there at 445. The receptionist said the room wasn't ready and to check back in 30 to 45 min. As I sat and waited 4 more people came to check in and were told the same thing. I was checked in at about 530 with no apology or offer of discount, nothing. When I got in my room, there was a dead bug in the middle of the bathroom. My room was never cleaned in my two days.

The room wasn’t ready until after 5:30pm, as was the case for many people trying to check in. The front desk said it was a frequent issue during concerts and events when the hotel has more guests. Seems like an issue they could have prepared better for with additional housekeeping brought on.

Room had no Wi-Fi. Were told our room was to far away from server. Told maintenance would come to room to fix, they never came. Asked for a new room with Wi-Fi. Was told I couldn’t. Then snuggly told if I wanted Wi-Fi I was free to spend the evening sitting in the lobby. Had to contact Expedia to get new room. Front desk was not happy and treated me coldly. Do Not Go Here!!

Very friendly staff

The only issue i had with the property is the room was dirty.

Great hotel. I had a LONG Drive, road constructions and closures had me in a spot of bother finding the hotel... but ONCE I WALKED IN, I FELT BETTER. So close to downtown Santa Fe. Restaurant is good.

Enjoy our stay there. Nice decor and amenities.

Check in difficult. Charged multiple times for incidentals. Came in at night, very difficult to locate room and parking

Friendly staff, handicap friendly, restaurant on site

The room wasn’t very clean, and smelled musky like an old smokers room. The property looks more run down on the outside than the picture shows and patios weren’t set up to be inviting. We were told by a local it was the best hotel around, which may be true as it seems tourism in the area is down and places are struggling.

Nice lounge, fitness room & pool. Buildings are not clearly marked with room numbers so had to walk around to find. No complimentary coffee available in main Bldg.

Excellent people, staff, accommodations

Was a pleasant stay.

Very clean and awesome staff

QUIET GREAT PARKING

This was a great stay. Extremely comfortable and clean room and very helpful staff. I will come back again.

Beautiful room!

Everything was good. I liked how separate the rooms were, it felt private. Room was clean too. Only thing I didn't appreciate was the desk calling us a little before 8pm to ask us how was everything. My son and husband were taking a nap and that disturbed their sleep. Other than that it was cool.

The property and personnel were excellent.

Spacious room. Black out shades. Multi structure layout and nice grounds that somwhat mimic a modern Pueblo design. On site restaurant and bar. Restaurant food reasonably priced and quite tasty. Good service. Had nice pool and workout room, though did not use. Not in walking distance to Taos square but quick drive. In general very well kept. Door handle on microwave broken and coffee pot in room had calcification so didn’t use. Would recommend.