Hotel Indigo LONG ISLAND - EAST END, an IHG Hotel

Excellent hotel. My only complaint is that the water pressure was a bit low. My other complaint is that I ordered a cheese plate, and we were both very disappointed with it. I paid extra for the cheese plate, which I was looking forward to, but it turned out to be a big disappointment.

The hotel needs a deep cleaning on the first floor because it has a mold smell.

Wonderful hotel. Consistently fun, welcoming vibe. Rooms are super-clean, comfortable and well-thought-out. Awesome family setting because the pool is so inviting, the grounds are so well kept. In the summer, people go outside, eat their breakfasts even, at the patio tables. Front desk staff is gracious, experienced, efficient and top-of-the-line. The lobby is even well-designed and visually beautiful. Overall atmosphere: You'd expect a business-y feel, or a convention-center feel, being near a highway. But surprisingly, in addition, it also is very warm, and family-oriented. That makes it unique. Hotel Indigo checks all the boxes and with a 5 star rating each time. Our entire party is definitely returning at a later date... (to meet up again for family gatherings nearby this hotel). We couldn't have been happier. Not unexpectedly, the H.I. East End was completely booked, and wherever we walked on the property, everyone else was having a similarly, wonderful experience too. Cleaning staff is very attuned to what guests might ask for, also. All-around great establishment. Especially for toddlers and children. In addition, thankfully, there was a lot of thought put into making sure there is top-notch choice points providing for, and on behalf of, seniors and their comfort needs. (The specially-abled too.). Would most definitely recommend. Well done H.I.E.E.!!!!