호텔 모카 뉴욕

The bed is horrible! It’s really like a thick cot, it’s very squeaky any move you make. My blanket had stains on it. They did remake my bed with new sheets and blanket. The baseboards are DIRTY! The curtains didn’t close all the way, the whole thing wasn’t connected to clips. The room is very tiny! The shower was the only good thing about it, and that was a basic stand up shower but clean.

I felt unsafe

The hotel was very dirty. The room was not properly constructed. The wall was falling down at the top. The towels were dirty. I will never stay here again.

It was ok

The hotel was not as shown in the pictures. The bedroom was completely dirty and smelly. The sheets were also dirty, with holes of cigarette burns. It felt completely unsafe, the room next to ours had the door broken because it had been forced, and the staff downstairs didn’t check any ID apart from the reservation one. There were people shouting the whole night in the corridors, and car races in the street, with everything being heard from the inside of the room. The zone is also scary and quite far from downtown.

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Not much the area is dark at night but if you walk to Broadway about 5 to 10 minutes you’ll get lucky.

The hotel doesn't look old however , the room look outdated, it was okay clean but not deeply clean, I couldn't walk barefoot, the view was beautiful but they tinted the windows for some crazy reason ...

Flat up scam.

Towels have holes place is not clean my room was dirty I need a refund

Sheets and bathroom were dirty. Bed had hair in it that wasn’t mine.

Tt

Terr

Terrible service. No room service offered but called at 4 in the morning about a guest who didn’t come to my room, and then reprimanded about having guest when the accommodation was for 4 people.

It was a terrible stay! The staff was extremely rude. They gave away my reservation, told me there no accommodations, and then gave a walk-in an hourly rate room, while I stood there in the lobby communicating with hotels.com customer service. They only gave me a room because proof of my call, and my notifying hotels.com. The room was not clean when I entered it. I took pictures, but my phone was stolen while I was sleeping! Don’t chance it!

Pictures are misleading as they only show the “cleanest” parts of the hotel. The hallways reeked of weed, bed sheets and pillowing coverings were stained, and there were many flies in the shower. Also, my door to my room wouldn’t lock, so without even using the card key, the hotel room was easily accessible to anyone until I brought it up to the workers’ attention. Although they were able to fix the issue, the hotel needs many upgrades in order to receive better reviews.

It was Clean

This is not a hotel it’s a motel it’s dirty rooms are small and trash is everywhere. Hallways smell bad and could not even stay there overnight.

Overall cleanliness of the facilities as well as the rooms were not met to standard. The friendliness of the staff and quality of service were very underwhelming. As well as the different amenities like the TV and Internet we’re not available after advertisements of free Wi-Fi were made. overall, I would rate my stay a 1/5 stars very unlikely to stay at this property again .

the service was good, unfortunately the rooms smell like weed from other customers, and there was a leak in the bathroom we had to keep using towels to keep it dry, but it was okay for the price paid