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Loved the stay only problem I had is the pool and workout area were closed. I came here for the pool. So that was disappointing.

I have stayed at this hotel several times. Was very pleased to see they have remodeled the rooms. Had an issue with a noisy neighbor the first night of our stay and the manager, Debbie, was wonderful and accommodating. She moved us to a new room and upgraded the room free of charge. Customer service was outstanding and rooms are now brand new. Bed was comfortable as well. Great location. One block off Michigan Avenue.

My recent stay at the Hyatt Centric was quite enjoyable. I had a spacious deluxe corner room filled with natural light. However, when we opened the blinds on the right side, we discovered that we could see directly into the hospital rooms next door, so we decided to keep those closed. Throughout my stay, we did hear the occasional blaring ambulance passing by, both day and night. Something to note is that if you arrive a couple of hours early, they can store your luggage for you until your room is ready, giving you time to explore the city! Although the pool, hot tub, and standard gym were closed for construction until March, they provided a partial gym within the building and free access to another hotel's gym. Overall, I would definitely consider staying at the Hyatt Centric again in the future; the staff was exceptionally friendly and welcoming, which I truly appreciated!