IHG의 Independent (SPHC) THE MANHATTAN AT TIMES SQUARE 호텔

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Worst service

가격이 꽤 비싼 숙소이지만, 숙소 자체의 퀄리티가 아주 뛰어나진 않습니다. 이 숙소의 최대 장점은 맨하탄 중심부에 있으며 타임스퀘어 및 주변 명소들에 매우 가까운 위치에 있다는 것입니다. 그 외 청결도나 서비스 등은 다 준수한 편이었습니다. 제가 묵었던 방은 맨하탄 시내가 일부 보이는 위치였는데 앞 건물에 커다란 전광판 불빛이 밤에도 꺼지지않아서 약간의 빛공해가 있었습니다.

After my stay, I left my stuff on the desk, so I called and emailed to them several times, but they didn't respond. A week later I visited in person and the front desk told me nothing was in the room even though the possibility i put my stuff there is over 99%. In short, terrible customer service.

짐 맡길때 마다 팁요구해서 당황스러웠고, 객실에는 냉장고가 비치 안되었어요

위치만 좋았을 뿐 시설, 직원들의 친절함은 별로였어요. 방에 냉장고도 없었고, 슬리퍼도 없는 방은 처음이었음.

Had to change rooms first rooms water wouls t stop running second rooms bed was broken stayed here multiple times never had a problem till this time.

This property is awful. Definitely, not what the pictures showed. Carpet was old, torn and dusty. The bed, tv, dresser, iron, ironing board were all old and broken. There were no shower gel. I had to go out and get some. 3 bottles of shampoo in the shower but no shower gel. Absolutely ridiculous. DO NOT RECOMMEND!!!

El hotel es viejo y los cuartos huelen a viejo, colchones no muy cómodos. La atención fue excelente. La ubicación espectacular, caminando: times Square, Teatros, Lugares para comer, Fifth Avenue y estaciones del metro. Los cuartos del piso 16 hacia arriba son mas nuevos, se parecen un poco mas al cuarto de la foto y sin mas caros.

No place to sit at the entrance of the hotel, the horrible lunch (no choice, no place to eat, no restaurant in the hotel, no indication to indicate where the training room is located, the bath and room, paint that tears off from the ceiling, tapestry that tears off, no fridge, air conditioning that does not push enough air...

Renovations were going on, I paid $900 for 2 nights and this was one of the worst hotels I have stayed at in NY. I have never paid over $600. This place didn’t have a mini fridge, the air conditioner didn’t work right on a hot weekend, no restaurant, no bar. I am far from happy with my moneys worth of a stay. I won’t stay again.

Todo súper bien en la estancia

Breakfast only snack , our room had a plumbing issue and drainage , the bathroom door never closed and open by itself , overall staff were friendly , near time square. Accessible for hoop on and hoop off

This property is in a great location. We really enjoyed our stay. We felt safe the entire time. I would stay here again. The reason for only 4 stars is that the water dispenser did not work on our floor. Also, the AC unit wasn’t working but they came shortly after phoned at 11:00pm and fixed it. Also, the kitchen sink did not drain. Everything else was excellent.

The hotel and the room that I stayed was good , good view and clean . The breakfast no good, it's grab and go, no options you have to choose juice or coffee, no place to sit, no social areas . The customer service wasn’t good I have to speak with different people in the counter , but they didn't

The bed was bad I had sore body because the bed was springy The bathroom was cheap Faucet and made noise when using it and the bathtab was wobbly it scary

The bed comfort was just horrible Need to be upgraded

La réception est jolie et très propre mais les couloirs avant d'arriver à la chambre annoncent la suite : la moquette est sale et déchirée par endroit. La chambre ne correspond pas du tout à la photo, c'est vétuste. Dommage car l'hôtel est excellemment bien situé.

O quarto que ficamos era bem diferente dos quartos das fotos, localização excelente. O café da manhã também não vale a pena, na verdade não é bem um café da manhã, mas sim um kit de alimentos com um copo descartável de café.

The water was not working and only ice was working and the ac was not working