Inn at Lake Washington

my wife and i were to check out at 8:25 on Sunday morning. Nobody opened the door of the office, so i could NOT drop off the keys of the room, even though the office was supposed to open at 8 am. as shown right on the door of the office. We waited until 8:42 when one of the staff finally showed up and opened the office.

The room's floor and the outside environment are dirty.

Was awful.

Rooms were downgraded when we got here with no compensation. Two of the smallest polos I’ve ever seen in my life. Just don’t.

Clean room

Room had mold in it and, and had watervleaking in the sealing, with the the laint ad sealing sagging

They wanted a 100.00 deposit outside of my fee with Expedia which I did not get back because I used some towels

Saw the pictures on Expedia. It showed they had a nice pool. Once getting there, the pool was not operational for at least a year. Big tall weeds, not even maintained around it so it was an eyesore very disappointing as it was a very hot weekend. Would’ve liked to have a swim. Another thing we booked extra nights in a king bedroom. But there’s only one king bed in the whole place apparently. So we asked if we could put our bags in there because it wasn’t clean yet at checkout. And they said no so we just stayed in the queen room we were already in that was kind of disappointing. The rooms old and have many deficiencies. On top of that, they sub rent rooms out to people so it’s noisy with the locals. Also, there’s a bar behind the building that was partying till 2:00 AM. I would not recommend staying at this place find something else.

Friendly staff

Been staying here for 8 years the pools never been fixed nor have the rooms been upgraded plus due to flight delay lve been charged for the whole booking because your not open during usual hotel hours

Although we booked 8 months ago no one bothered to let us know that we have been downgraded, we didn't have the opportunity to find some other place to stay. The hotel had no clue and did nothing to address is but charged full price with no refund, Expedia proved to be useless as well. The bath tub is old, the cold and hot water are opposite. There is no daily housekeeping, pool is closed. Rose from reception has zero customer skills, too much attitude in her replies to basic questions. One of the nights the room next door was having too much adult fun and could hear it through the walls. Cheap property that looks better in pictures than reality. Coffee was the only positive thing.

Being charged for a weeks booking for a no show due to flight delays

Decent sized room and a reasonable nightly rate. Convenient location to go to various places around Seattle.

When we arrived, it smelled like urine in the room and the room was filthy. Limited linen and no pillows on the bed? After trying get a refund after immediately leaving, I was charged a penalty of one night although I wasn't in the room for more than 5 minutes. DO NOT STAY HERE, I REPEAT, IT IS NOT S GREAT INN TO STAY IN. PERIOD.

Limited staff-only available certain hours. Vending machines in lobby were out of order. Only gave us two towels, so we had to reuse for our 2 day stay, as I didn't want to go all the way to get 2 towels when I assumed there would be daily room service-nope. No HDMI chord in room for my son to play his PS5...most hotels have HDMI cords in the rooms, so we had to go buy one. Extremely limited tv channels. This is definitely a budget hotel. Only positive is the closeness to I405. I don't think the AC filters have ever been cleaned... the room stunk like it hadn't been used in years. Very musty/stuffy. I won't be staying here again.

The staffs are very unprofessional, poor service, unfriendly, there were no cups and napkins provided in the room, there is no elevator to go up to upper floors. However, the area is quiet with plenty parking spaces,

The front desk staff are very unprofessional, poor customer service, there was no cups, and not even a napkin in the room, no elevator to access to the upper floors. However, the area is quiet and does have plenty parking spaces

I was a little put off by check in clerk telling me, stains on the sheets would forfeit the deposit, but the linen appeared clean. Not sure how I would have stained them though. The pool is not open as well.

A pool should definitely not be in the description of this place, as it looks like it hasn’t functioned in years. Our room wasn’t easy until 4:30 and it smelled bad. We ended up leaving and only staying one night

Not what was described