킴튼 서프컴버 호텔, IHG 호텔

마이애미 분위기에 어울리는 좋은 호텔이었습니다. 1층에 무료 음료도 맛있었습니다. 다만 티비가 안되서 요청을 했는데 바로 조치가 되지 않은 점이 아쉽습니다. 마이애미를 간다면 다시 방문하고 싶은 호텔입니다.

A little oasis in South Beach. Close to everything (next door to SLS) but quiet and private. My wife really enjoyed the free Yoga - especially the sessions run by Daniella and Giovanni

Cockroaches, property under construction but wasn’t disclosed at time of booking or prior to stay, rooms were small, paid extra for view but got nothing, no fresh air

The windows opened only 2 inches, bad air circulation. No shower pressure, swimming pool was ~3 foot too low to swim…construction on our floor, we were not warned , had to move to a lower floor which we did not want. The restaurant was slow, forgot our food, overcooked the steak ( re-did it which caused more waiting, not enjoyable…not a smooth stay this time, it used to be our favorite hotel but we’ve got cold feet now. Everybody was very kind but it was not a relaxing stay. Location and music playlist are great.

Definitely recommend this hotel. Great location,very affordable,and incredibly nice stuff

Enjoyed our stay. Suggest getting a chair at the pool early to get the most sun

There was no heat, it was a construction zone.

First and foremost: The hotel is under renovation, and this wasn’t mentioned during booking. We arrived with our dog and were automatically placed in a building under renovation. We were told the only inconvenience would be plastic sheeting in the hallways, but that was untrue. Rooms nearby were actively being worked on, with constant noise, dirt, and workers everywhere. Conversations from the workers were audible in the rooms due to poor soundproofing. We asked to be moved to a quieter area, and the manager accommodated us. However, it’s clear they default to placing guests in the renovation zone unless complaints are made. Second: The room conditions were terrible—old, scratched furniture, rust in the bathroom, and filthy windows with visible grime on the inside. Third: Valet parking is the only option, and my car was returned with a large scratch on the bumper, which they didn’t acknowledge until I pointed it out. Fourth: A $900 deposit per room was charged without prior notice, and days after checkout, it hasn’t been refunded. Fifth: The bed was awful. The mattress was so soft it felt like sleeping in a triangle, and I couldn’t get a full night’s sleep. In summary: For the price, this hotel was a disappointment. It felt like a week of suffering instead of relaxation. Better transparency and maintenance are needed. Instead of hiding issues or focusing on cosmetic updates, the hotel should invest in furniture replacements and basic cleanliness.

Expecting better from Kimpton - rooms are very small

Far too expensive for the value it offers. Location 5* Interior 3*. Rooms 3*. Bathrooms 2*. Service 3*. No sign of a General Manager. Not made to feel special. Basin and bathtub had stains. Phone was broken. Housekeeping staff don’t understand any English. Not planning to return to this hotel.

Hôtel agréable, accès direct à la plage depuis l espace piscine très agréable, les chambres sont quant à elles un peu vieillottes

Outside the hotel is beautiful (pool, beach and dining). Inside the rooms are dated, would recommend getting rid of the older bathtubs and replacing with showers.

Check-in smooth. Vallet parking easy and around $60 Inc tax. Room reasonable size, bathroom a little small. Bit loud in the hallway. Pool was great. Beach access nice although only two beds included, if you want umbrella extra $25. Friendly staff. Check-out was easy.

Excelente

Staff isnt very helpful, probably due to uninspiring workcondition. But nevertheless not living up to the picture they are trying to Sell. There also was a wrong firealarm for at least 4 times in a row in the middle of the Night - which can Happen, of course- but no attempt at apologizing or offering a Little something to make up for the inconvenience. One day roomservice didnt Show up at all. These are all things that i wouldnt bother at some cheap Place- but this Place is pretending to be high class, is pricing highclass and simply doesnt deliver high class. It was disappointing.

I really like the property itself, the staff is very friendly and helpful. If you want to just relax at the beach I would recommend it.

From the outside, the property looks good. But once your inside, the first thing that hits you are the lights, which are dingy and barely light the foyer & it smells like urine. The rooms: they are too small and, well, they have carpet in them, so the rooms are smelly & stuffy, the a/c cannot compete with it because God knows whats still lingering in them, i.e., bodily fluids, etc. The bathroom is way to small & not functional. Upon check-in they claim they give "complimentary coffee & tea, and fruits" in the morning and at dinnertime they give "complimentary wine and appetizers". But at dinnertime there was no appetizers and when I checked out they charged me "resort fees" which was $43/day when I asked what that entailed, they told me it included the "complimentary" coffee & tea & wine, peehaps their not aware of what "complimentary " means... Save your money and time, book another hotel.

The staff was accommodating, resourceful, and helpful. The facilities was well kept and clean. Beach guys were super nice. The hotel keeps the temperature very cool. I asked for a heater and blanket which was delivered quickly.

The furniture is outdated , the property is in a great location

Excellent hotel, clean and close walking distance to everything on Collins. Food was delicious - get the empanadas! Staff was so kind and accommodating! We will be back!