라 퀸타 인 & 스위트 바이 윈덤 로체스터 마요 클리닉 S

Nice stay

location

Sadly I cannot recommend this hotel, it was not clean, our sheets had urine stains and the room smelled really bad (probably from dogs?). Several things were either missing or broken. The one thing is the staff at the front desk was really nice and tried their best to accommodate. The hotel has not been kept up and with the pets, made it worse.

Easy check in!

Everything was nice about the place.

It was a delight. Breakfast is great, area kept clean and organized.

We had a short stay but it was perfect for just the nights sleep that we needed

A very reasonably priced hotel with comfortable beds and a good location with restaurants, stores and a movie theater close by. On a negative note, there was no closet in our room, and the breakfast was mediocre. The orange juice machine wasn’t working and there were not a lot of food options.

All good except the TV. Every time you turn it on, you had to select input on the TV. Remote control didn't work.

Property is perfect when you have dogs because it has large fields next to it. Staff was fabulous as well!

Very nice stay and friendly, helpful staff.

First room that was provided had not been cleaned by staff. Second room had been cleaned but had some mold issues around the refrigerator. Hot tub was out of order and pool towels out of stock until asked for.

It was goo

The hotel itself was clean and our room was a good size eith a lot of space. I was alittle disappointed with their breakfast and broken computers in the business center.

Service was not good dirty they said they had new owners breakfast was so but pool area bathroom was dirty I asked housekeeper for garbage bags was no please t I asked for clean towels they said find a housekeeper

A good, reasonably priced hotel.

Everything from the time of check in was awful. The gentleman at the front desk was not accommodating to our needs. He said he would check with the boss, which he never did. We went three days without housekeeping services after asking multiple times and being given the runaround. The ice machines were down the entire time and they also did not provide ice buckets. We had family members who are disabled and not easily able to access going to the dining area for breakfast and the man that was there got mad because we took her food in the room. Not to mention, the breakfast was awful. We were finally able to speak to a manager, however, nothing got better.

The man who checked us in was great and super friendly and helpful. The pool area was nice and fun for kids. The room was god awfully filthy and smelly. It smelled exactly like a dirty litter box, haven’t experienced that at a hotel before. The bed skirts and curtains were also yellow stained and there was something brown/yellow and sticky all over the A/C. 0/10 for cleanliness.

There were homeless coming into the hotel, doors to enter and exit were propped open by large rocks and broken off key entry boxes. Bags of garbage piled up in the conference area. None of the 4 ice machines worked. Staff was difficult to understand.

Ice machine broke on two floors. Asked to be on floor with daughter before check in but it did not happen. Air conditioner not working.