MainStay Suites Wichita Northeast

I found roaches in the room and was bit by bed bugs while sleeping.

Needs new carpets or at least clean them.

Good place

Staff were very responsive and helpful. The property met my needs for a week-long stay. There are maintenance issues that seem to come from higher up than the staff. I wonder if hotel ownership is lacking skills or resources.

Place was run down and old. Carpet was dirty bed was dirty.

No one plowed the lot or sideways for two days.

All in all I would stay here again and recommend it to others too. That being said there were some maintenance issues. We stayed in room 319. The gfci outlet in the bathroom didn’t work and looked like it hadn’t for some time and people have tried to reset it with tools or something. The tub faucet when you went to use the shower 1/3 would come out the spigot and 2/3 out the shower head. So the pressure wasn’t as good as it could be if it worked properly. The chair had a large hole in the corner of the seat cushion that was covered with duct tape that was close but not quite the same color. The table lamp on the nightstand had a broken lightbulb in it so it was a little dim on half the bed in the evening. Lastly the toilet quit flushing. The chain on the plunger in the tank tore the rubber and I couldn’t reattach it. I was able to rig it to work but only temporarily. To their defense I never called the front desk and mentioned any of this because we were in and out the multiple days we were there and didn’t want bothered by maintenance personnel when we were trying to rest. The place showed signs of use but all in all it was clean and I would stay there again and recommend it to people too. I would just let them know it is a well used establishment but worth the price point.

Good price. Good bed. Good people.

When we checked in they were accommodating by letting us have a first floor room as requested. The tv in that room did not work so they moved us to another first floor room. They were very nice through it all.

the toilet didn't work, no trash can in the room, no light over the bathroom mirror, empty frame (for a picture) on the wall - just the frame left there. Really?!!!

Nn

The room was very spacious clean , comfortable and newly remodeled. Very nice kitchen area too. The elevator was scary because it started out with a lurch and loud noise and I was afraid I wouldn’t get to my floor safely!! Needless to say I took the steps from then on and two trips when I checked out with my luggage. It took an eternity to get to my room with the maze I had to go through all the hallways.

it was nice

I liked my stay, the only thing that caught my attention was the hallway had some wrappers in it.

, clean. Close to desired areas

It was a little farther away from the business district than I thought it was going to be

It was good

Everything seemed fine

I just got back home from active duty. My shower was broke and when I was able to notify staff it took them 5 days to fix the shower. I asked to complimented and the Assistant Manager Mr. Dempster told me No, because the shower was not broke when you moved in. I took this as if he was accusing me of breaking the shower. Nothing was done about me not having a shower for 5 days. Also staff are not available overnight if you have a problem. It is also hard for staff to get in contact with upper managment.

Very dirty carpet. Rooms clean but carpets— wore my shoes in room and hallway