Motel 6 Austin, TX

The water was out for my entire stay and that was stressing to deal with because apart from getting the room from a business trip I extended to take a shower and couldn’t.

There were dead and alive bugs in the bed. When I untucked the sheets, a pair of undergarments fell onto the floor.

Property grounds were dirty. The laundry room only had one washer that worked, & the air conditioner in there was broken as well. The pool had a lot of dirt in the bottom.

I would like to express my dissatisfaction with my recent stay at this hotel. I had booked a room for $412.77 for the weekend as I was attending the Formula One race, but upon a very late arrival, I discovered that the room was dirty and infested with roaches. When I spoke to the young man at the front desk, he informed me that there was no manager on site and no other rooms available. This left me with no choice but to check out immediately, leaving me with no place to stay for the night. This level of service is completely unacceptable and I am extremely disappointed with my experience. The fact that there was no one available to address the issue and provide a solution is concerning. It is also concerning that such a hotel would have issues with cleanliness and pests. This has left a negative impression on me and I hope you can address this issue and ensure that it does not happen to any other guests in the future. Thank you, Carlos Diaz Room 216

Front desk was friendly and kind.

Love staying at this Mitel 6 because you are allowed to check in early if there is a room ready.

The pool needed cleaning and the ice machine never had ice. The non smoking room that I was in has a slight smell of stale cigarette smoke.

There were a lot of roaches and a pervasive smell of mildew/mold in the room that was really unpleasant. staff was great though, just not a lot you can do about those kinds of inconveniences.

The water pressure was actually good!

This hotel is cool the pool is clean but its due ror an upgrade and uts small

Descase

It was alright.

Convenient

Mucha tranquilidad

It was a strange smell in my room, something like smoke but it was not tobacco. Bath was not clean, room itself was small and dark. Homeless person was sitting next to the building, almost next to my door though nobody cared. Parking is large, stuffs are nice and helpful.

there were cockroaches in my room, really disgusting.

The motel was very unsafe

TV had no working HDMI ports. Air conditioning unit didn't work properly. No venting fan in bathroom. View was a parking lot of junk cars. No parking available near rooms. WIFI signal was too weak to support any device. Front desk was unattended for whole visit. Only had towels for one person and no one at desk to get more towels.

It was close to a few restaurants the staff were friendly and accommodating

Don't book with this chain. We canceled our reservation but not only did not they cancel but they kept it open and charged me a no show fee of $70. These people are complete crooks and will take advantage of your situation at every corner. I called corporate and got the run around and they refuse to refund my money.