Motel 6 Phoenix North - Bell Road

the heater did not work it was frezzing in the room i called several times no one vame to fix the tv did not work and it could have been a simple fix there's no batteries in the remote that could have been the main problem or the only problem I'll never know after several calls asking for help a blanket anything and I was ignored I left the next day

Although everyone that works there is nice. The conditions have truly taken a toll on this Motel 6. It’s probably the worst experience by far.

Room was ok but service was less than mediocre. After being there for about 5 days i extended a day and because front desk associate didn't do her job properly i was given 20 minutes to get my belongings and leave before security was called. Wouldn't let me explain it all any questions. So i called the business that booked my reservation. They were able to get everything fixed and i went down to office to verify. Everything was ok. Then at MIDNIGHT my phone rings and it's the front desk very risky telling me i need to come down to the office and bring my ID when i come. Apparently the front desk girl also f*cked up again and didn't get my signature... However, she told her boss that i didn't have my ID And that i said i would bring it down and never did. She never asked me for ID. GOTTA LOVE A LIAR!

The bedding was dirty. Wifi didn't work and no hot water in the bathroom. Light bulbs missing in main room. Checking in had to be cash or card, I use Apple Pay. I was lucky to have cash on me. I will never stay there again!

I cannot say enough about how terrible this place was. They front office lay was really loud and kept having a conversation with the other lady instead of just checking us in and then… The first room had a smashed up TV. the second room they gave us, the key wouldn’t work two times and then it smelled like an ashtray. And finally, the third room they gave us wasn’t ready and they rushed to get out of it and didn’t properly clean everything. The sink and mirror were not clean and the floors weren’t mopped and the bathtub was gross. Then in the middle of the night the bathroom and sink area was covered in roaches and there was even one crawling up the wall next to the bed before we left. everything was very old and falling apart. Also lots of crackheads and homeless people standing around outside. Awful place to stay!

As of this writing, I am currently stuck/locked into the room because the maintenance man was supposed to be fixing the lock mechanism and closed the door and I can't open it. The front office does not anser the phone unless I call the main 800 number and they transfer me to it. The guy told me the maintenance was going to be here in 30 seconds 30 minutes ago. I guess time to call the 800 number or the police. I need to find a new hotel to stay tonight and I am going to contest the fee on my credit card. I am going to order food and when it gets here, just ask them to get the front office to bring a screw driver I guess to open the lock. I am going to give them 2 more minutes, then call 911. I wish I was joking, but this is actually happening as I write this.

We showed up at 11:59pm and the manager at front desk told us that our booking was cancelled. She said we do that if guests do not show up by 6pm (weird af). We were not notified by hotels.com or the hotel itself regarding this cancellation. We were then waiting for over 20 minutes for a room. We were told the rooms were dirty and were checked into a dirty room with used sheets and blankets. There were no fresh towels and the toilet was extemely filthy. This is a very poor experience for any customer.

No TV, no heat, no quiet all day/night

Lots of transients screaming and yelling during the night ac did not work and room was dirty

Would not stay again. It is also a studio rental and there is no upkeep

Couldn’t get any hot water for shower. Could t get heater to warm up room. Saw bugs crawling around. No soap or shampoo provided. Toilet plugged up. Give sheet and thin blanket

En general.muy.bien todo

I just comfortable here

Words cannot described my experience. This place, is dirty, a terrible end of town, and alot of traffic aand not the good kind.

Cigarette burns on sheets. Lumpy mattress. Homeless person sitting outside. Cautioned by staff of cars being stolen often. Stayed 5 minutes and left to find other hotel. Horrible!!!

Asqueroso completamente cochino las sabanas sucias manchadas, las cortinas sucias,el baño sucio … las paredes miadas los colchones tenían oyó terrible y el costo fue de 170 Dlls por esta asquerosidad de cuarto tuve que salirme del hotel por lo asqueroso que estaba

Our room was run down. Mattress had holes in it, very uncomfortable, rooms are old, towels had stains, people were jamming out loudly. Slamming doors. I heard knocking, I didnt get much rest, I was glad to leave the next day!!!

it wasn't the cleanest but the staff was nice.

Bad service , horrible rooms. Sheets stained used/not clean . Roaches. Never staying here again. Learned my lesson

To expensive for the quality