Quality Inn Near Joint Base Andrews - Washington Area

I was ate up by bed begs and the room was unsafe I’m pushing for a refund

Front staff was efficent! Place didnt have a whole bunch of people hanging out outside either!

Very nice secure hotel, however is connected to a not so secure property, Had to change rooms and downgraded Hard to get extra towels

The smell of smoke in the lobby was terrible. I was extremely inconvenienced because there was no tap to pay. I got up to the room and I could barely open the door. The room was a dump with stains on the sheets and dirt on the floor. The room reeked of smoke. I immediately went back down to the lobby and asked for a refund. She would not approve it. I then left and had to go find another hotel. It was a horrible experience. Terrible location, terrible hotel, terrible experience. I’ll never use hotels.com again, and I’ll never stay at a quality inn or choice hotels property again. Hilton has my business from this moment forward.

Omikee see k ew

It was ok

The bed was unclean and very uncomfortable

There was broken glass at the elevator lobby on the third floor. Shower no hot water, desk clerk would not let me have a fork for my dinner

Very clean and quiet

Kind of smelled like smoke a bit (but not really that much of an issue). One of the elevators was on its last leg. My keycard stopped working halfway through my stay for some reason and it took a while to get it fixed because there was nobody present at the front desk for a bit. My room was decent. The bed was great. The shower curtain was falling apart, but the shower itself and the rest of the bathroom was in great shape. The AC worked beautifully, and there weren’t any other issues with the room itself. I loved the location of the hotel because it was really close to a metro stop, very convenient for me.

Okay stay for the price

Upon arrival at the property there was a distinct musty smell. We dismissed that hoping that things would be better once in the room. They WERE NOT! The paint in the bathhouse was peeling and the shooter curtain was dirty as was the duvet cover. We had to purchase it own pillows bc despite having a king sized bed we were given 4 throw sized pillows with the cases tucked to fit. We decided to stick it out for the night and then find somewhere else the next day. We reached out to Expedia who attempted to call the property which didn't respond. Breakfast was closed an hour before it was supposed to. When a check out really the staff was extremely dismissive of my concern. I do not plan to stay at another choice property as a result!

Lamp switch was out so had to turn on/off by plugging/unplugging wall outlet.

cheiro de cigarro no quarto. chuveiro enferrujado e nao funcionava direito, chao sujo

I booked my room , and paid fully online. I reached after 1am in the night only to find my room was sold off. I was told to contact Expedia for a refund. It was after alot of noise that they managed to get me an alternative, a poor one ofcos. Very bad staff

The hotel itself is very dated. I went to have breakfast and a roach crawled out from under the toaster.

Good

It was good

I stayed here for a night. You get what you pay for. No major complaints, somewhere to lay my head. Easy check in and check out process

Poor experience, got room 152 after cooling for over an hour, found microwave didn’t work. Asked desk if we could swap them out, nope, had to switch rooms. Moved everything to 160, AC worked for 10 mins & stopped, headboard falling off wall towards bed. Moved back to 152, where the AC worked, room had holes in walls, toilet paper holder falling out of wall, toilet wouldn’t fill with water, had to continually add water with ice bucket to tank. Will never stay again, doing a 2 week road trip & this was by far the worst hotel. I rarely do hotel reviews, but this one was bad. If renting, do a thorough check to make sure everything works. Did have breakfast, waffle station, yogurt, muffins, bagels, cereal, oatmeal, juice/coffee, which was decent & ice machine worked.