Quality Suites Nashville Airport

침구가 아주 깨끗해서 너무 좋았음. 직원이 친절했음. 공항으로 새벽4시 셔틀 이용이 편리했음. 목욕탕 샤워가 부서진 상태라서 물이 새고 샤워를 할 수 없었지만, 수리가 이루어지지 않고 방을 바꿀수도 없었음.

We were given a room that was already occupied. I opened the door up to find a little boy on a pul-out couch. We felt terrible. The lady at the desk told me that wasn't possible that someone was in our room... I didn't mind the mistake, but please don't tell me I didn't just walk into an occupied room. The room itself was not the cleanest and musty. There were what looked like pubic hairs on the bathroom floor and the sheets felt grimy. The shower was lukewarm, and there were several loud bangs, that almost sounded like they were coming from within the wall. It was odd and made us feel uneasy. I feel bad for the lady who checked us in as she was still there in the morning working on the breakfast too. We skipped that. Spend the extra $15 and go somewhere cleaner with hot water.

The property was super clean. There is enough space to park plus there is a Mexican restaurant within the hotel property. The rooms needs some remodeling but overall, they are very clean

Everything was perfect for what we needed.

Bottom line- lack of customer service, unclean and lack of quality amenities. Flying in on Christmas Day I chose this property because of the free transportation from the airport. On arriving in Nashville I was told it was not available on Christmas. This wasn’t communicated ahead of time. I asked for a cancellation of my reservation so I could choose from dozens of other hotel options. This was denied. After securing transportation to the property I was informed there would be no refund for my transportation and that the manager would reach out to me. This has not happened in the last 3 weeks. Besides this misunderstanding, there was a sponge from the cleaning service that was sitting on our counter in the bathroom. Having traveled to many properties over the years my general feeling was not customer focused but “let’s get what we can out of people.” Think twice about saving a few dollars by booking at this location. I will in the future.

The hotel is nice! Rooms are roomy with some modern touches. Breakfast offers multiple choices of food and drinks. There is also a restaurant on site that is decent for couples or families. My only issue was our stay was two days, but only one day of towels. No room service on day 2, but the attendant kindly brought us towels. No big deal! It does not diminish the stay. Glass elevator to the second floor. Enjoy! This hotel is worth your consideration.

Quiet

Our go-to stop for airport travel

nice place. low-key, good ambiance

wet floor, broken remote

Will be staying here again. First choice if I am ever in Nashville.

Good

Really nice and very clean

Was a nice place

Clean hotel. Nice atrium breakfast area. Average breakfast offerings. Nice Mexican restaurant connected to lobby. The suite style room with 2 beds and couch/bed is nice, but could have more room around the beds. Maintenance needed on the toilet, as ours kept filling with water 24/7. Slight nuisance.

Loved the area

Easy check in process. Rooms are very large.

Easy to get to and near the airport as we will be picking friends there in the morning

It’s spacious

Great stay. Thank you